Mailroom Customer Service Specialist

Job SummaryWe are seeking a Mailroom Clerk to deliver mail and packages on foot to various departments within our office building. The successful candidate will also be responsible for processing outbound FedEx and UPS shipments. This is an entry-level position, and no prior experience is required. However, the ideal candidate will be able to provide a high level of customer service, be reliable, and have a strong attention to detail.BenefitsFree parking on siteOpportunity to work with a dynamic and growing companyCollaborative and supportive work environmentMedical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time OffWhat We OfferCompetitive hourly rate - $13 - $15/hrOpportunities for professional growth and developmentA positive and inclusive work environmentIf you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.This direct hire role Mail Delivery - Full-Time. Hours will range within M-F 7:00AM- 6:00PM.Deliver mail and packages on foot to various departments within the office buildingProcess outbound FedEx and UPS shipmentsProvide excellent customer service to employeesMaintain a clean and organized mailroom areaFree parking on site and competitive hourly rateOpportunity to work with a dynamic and growing company in a collaborative and supportive environmentTasks as assignedJob RequirementsMust have access to reliable transportation to and from workHigh school diploma or GED - College Degree is a plus and allows a fast track plan to managementProfessional appearance and demeanorWindows environment PC skillsAbility to effectively work individually or in a team environmentLifting up to 55 pounds; walking, sitting, standing for extended periodsExcellent customer service skills and ability to interact with employees at all levelsReliable and punctual with a strong work ethicAbility to work in a fast-paced environment and prioritize tasks effectivelyIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Created: 2025-11-03