Admissions Coordinator

Location: 3205 N Twyman Rd, Independence, MO 64058Hourly Pay Rate: $23 to $28, depending on experienceSchedule: Monday - Friday, 9:00 AM - 5:00 PMWeekends off!Embark Behavioral Health is hiring an Admissions Coordinator to manage the intake process for families pursuing residential treatment for their teenagers. In this role, you’ll be a key point of contact for caregivers during a critical moment in their journey, helping them navigate options and take the next step toward care. You’ll coordinate with internal teams, manage high call volumes, and ensure admissions are completed accurately and on time. Your work directly influences access to treatment, making a measurable difference in the lives of youth and their families.Educate families about Embark’s services, assess student fit, present cases to the clinical team, and advocate for both the student and their family throughout the admissions process within a fast-paced environmentGuide families through financials, insurance, documentation, and program logistics to ensure a smooth admissions experiencePlan and coordinate admissions in collaboration with the Admissions Director and program ADC, maintaining awareness of bed availability and census needsServe as a communication bridge between clinical, UR, and leadership teams, sharing updates, trends, and strategic insightsDocument all calls, emails, and activities with accuracy and timelinessOrganize and lead family and referral partner tours in partnership with the DCPProvide appropriate resources and referrals to families who are not a fit for Embark programsExperience in mental health or behavioral health settings; bachelors degree preferredSales or marketing experience is a plusProficient in Microsoft Office (Excel, Outlook, Word, Teams)Highly organized and efficient; able to manage high call volumesPersonable, empathetic, and professional in working with families, DCPs, and referral partnersAble to navigate crisis situations with calm and clarityFamiliarity with DSM-V and behavioral health terminology preferred Apply now to embark on a rewarding journey with us!Become the Best of the Best:Access to an established Mastery Program that offers unparalleled opportunities for professional growth.Proven Positive Outcomes:You’ll have the satisfaction of knowing that your work is making a tangible difference in young adults and adolescent lives.Holistic Family Approach:Embark recognizes the importance of treating families which is crucial for sustained recovery and well-being for teens.Comprehensive Benefit Programthat includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.If you're ready to be part of a dedicated team making a lasting impact on young lives in our community, we want to hear from you!Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community.#onsite #LI-EB1

Created: 2025-11-03