Claims Customer Service Representative

Ready to Rise? Join Our Elite Call Center Team in Daytona Beach Rise Academy Class of 15 u2013 Limited Seats, Big Opportunity Weu2019re building a dream team of 15 customer service pros to join our Loss Drafts Call Center in Daytona Beach, FL. If you thrive under pressure, love solving problems, and want to help homeowners get the support they deserveu2014this is your moment. Important: This role is for Daytona Beach only. No remote options. No Troy or Solon applicants. Training & Launch Timeline: + Training: Nov 12 u2013 Dec 9 Monu2013Fri, 8:30 AMu20135 PM (Fully On-Site) + Nesting Period: Dec 10 u2013 Jan 7 + Hybrid Eligibility: Starting February (based on performance: 95% quality & 85% adherence) Post-Training Shifts: + 9:30 AMu20136 PM or 10 AMu20136:30 PM Mondayu2013Friday Pay That Matches Your Hustle: + English Reps: $18/hr + Bilingual Reps (Spanish): $19.50/hr + Hybrid schedule available for top performers What Youu2019ll Be Tackling: + 40u201350 inbound calls daily about homeowner insurance claims + Navigate multiple systems to find answers fast + Calm frustrated callers with empathy and professionalism + Be the bridge between homeowners, lenders, and Proctor + Document everything with precision + Make outbound calls when needed to follow up and resolve issues What You Bring to the Table: + 1u20132 years of call center experience (claims, insurance, or escalations preferred) + Thick skin and a cool head under pressure + Typing speed of 35+ WPM and strong PC navigation skills + Excellent verbal and written communication + A working cellphone (for dual authentication) and reliable transportation Bonus Points If Youu2019ve Got: + Insurance or mortgage experience + Experience with Medicaid/Medicare or auto claims Not a Fit If You: + Have a history of job hopping or no call center experience + Struggle with communication or professionalism Perks & Benefits (If Eligible): + Medical, dental, vision + 401(k) with pre-tax & Roth options + Life insurance, disability coverage + Health Spending Account (HSA) + Transportation benefits + Employee Assistance Program + Paid time off (PTO, vacation, sick leave) This is more than a jobu2014itu2019s a launchpad. If youu2019re ready to rise, apply now and claim your seat in our exclusive Daytona Beach class #PriorityEase Pay and Benefits The pay range for this position is $18.00 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Daytona Beach,FL. Application Deadline This position is anticipated to close on Oct 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-11-03