Construction Manager, Operations Support

DescriptionThis Construction Manager ole is an exciting opportunity that is a fast moving position working from offices in Austin TX , Seattle, WA , and New Jersey NY The role is responsible for managing ongoing requests for replacement equipment or small project support initiated through the PERF intake system or other Store Development platforms and tools. This position reports directly to an Executive Leader and oversees the tactical execution of requests, as well as reporting to key stakeholders. Works closely with peers in Store Development to get projects over the finish line in a timely manner by cultivating a team environment of shared fate, communication, service and accountability. Builds and maintains strong relationships with contractors, service providers, equipment suppliers, as well as stakeholders in store operations and regional leadership. SPMs are data driven and solution-oriented with passion for moving at the speed of retail. Operational knowledge of retail execution, production flow and key equipment are a plus, as well as cross-functional SDT experience. This position will work five days a week in an office located in Austin TX , Seattle WA or Jersey City, New jersey. Professional / Project Management Knowledge: u2022 Experience with retail grocery and/or food service operations, equipment and merchandising- with passion for operational workflow processes and effective store design. u2022 General understanding of facilities infrastructure, as impacted by store level production equipment. u2022 Advanced ability to plan, estimate, organize, and monitor projects. Ability to prepare and guide schedules effectively. u2022 Awareness of regulatory requirements which must be considered in coordination of equipment and projects in operating stores. u2022 Ability to work effectively in a team environment- fostering a culture of excellence and accountability u2022 Excellent planning and organizational skills u2022 Ability to effectively organize and handle multiple small projects concurrently u2022 Experience planning budgets and tracking expenses, and performing equipment life-cycle cost analyses u2022 Ability to manage multiple suppliers, service providers, and contractors in a diverse environment with a focus on customer service u2022 Self-directed and ability to solve problems u2022 Strong work ethic and high standard of service u2022 Proficiency in all Microsoft Office applications, web-based applications and ability to learn custom applications u2022 Strong knowledge of Whole Foods Market brand integrity Interpersonal and Communication Skills: u2022 This TM must have a service mindset, with ability to find alignment amongst stakeholders in a dynamic environment with competing priorities. u2022 Communicates structured information in a clear, concise, and organized fashion. Ability to tailor information so relevant to the audience with stakeholders ranging from EVP to store -level TMs. u2022 Collaborates with others to achieve objectives and ensure information flow u2022 Effectively presents information and responds to questions, in both one on one and group settings Teamwork & Collaboration u2022 Participates in cross functional projects and provides senior-level support to team u2022 Impacts overall team effectiveness u2022 May provide informational support to less experienced TMs u2022 Build and nurtures relationships with senior-level stakeholders and leaders. Judgment and Problem Solving u2022 Analytical skills apply to evaluate and interpret complex situations and identify risks u2022 Presents problem analysis and recommended solutions in a creative and logical manner u2022 Handles a diverse range of issues requiring evaluation of a variety of factors, including business trends u2022 Analyzes complex and ambiguous problems u2022 Identifies and shares opportunities for process/ procedural enhancements to drive efficiency and improve service levels. Organization & Business Knowledge: u2022 Understands trends and emerging challenges of the customer base, market and industry. u2022 Applies business and project understanding to focus project team's efforts u2022 Demonstrates excellent knowledge of the WFM and Amazon product mix, supply base and retail operations. Education & Experience: u2022 BA/BS degree and 4-6 years relevant experience OR equivalent education and relevant experience. Physical Requirements / Working Conditions u2022 Must be able to perform essential responsibilities with or without reasonable accommodation. u2022 This position may require up to 30% travel at various times. Key job responsibilities Responsibilities: u2022 Oversight of cross functional coordination among disciplines (design, du00e9cor, equipment, construction, facilities) to shepherd projects through completion successfully. u2022 Prioritize and successfully address requests in a timely manner with a high level of service. u2022 Clear and concise communication with Operations and field support teams to ensure quality install every time tH Seeks feedback, always learning, and strives to become an expert across a broad area of Store Development services. u2022 Team player with the ability to pivot based on company priorities. u2022 Trouble shoots challenges to provide ongoing process and program improvement. u2022 Ability to operate daily in a queue / work ticket environment with fulfillment, ownership and creativity Manage ball in court activities effectively, providing ongoing reporting on execution metrics to provide accountability. u2022 Drives and supports consistency in execution across enterprise allowing for pooled resources and efficiencies. u2022 Partners with Facilities and Equipment teams to create programs that extend the useful life of our equipment while reducing the cost to maintain. u2022 Partners with Facility Support team in third-party supplier review meetings to assess service levels, opportunities for savings, and areas for improvement; recommend contract changes and/or terminations where warranted. u2022 Maintains applicable compliance and regulatory programs as required. A day in the life Scheduling of installs, reviewing costs for scope of workBasic Qualifications- 3+ years of team management experience - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications- Experience implementing repeatable processes and driving automation or standardization - Experience in data mining, data management, reporting, and SQL queries Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $69,700/year in our lowest geographic market up to $155,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Created: 2025-11-03