Phlebotomist / Driver

This job was posted by : For more information, please see: Responsibilities - Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment. - Travels to other local collection sites, as determined by business need. - Prepares collection site and performs set up, including technology systems (may include quality control). - Performs donor screening (collects donor histories), mini-physical, and phlebotomy. - Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator). - Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. - Rebooks donors for future donation appointments. - Understands and performs to all applicable regulatory and compliance requirements. - Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members. - Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. - May prepare and pack units for transport. - Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. - Requires evening, weekend, and holiday hours. - Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification - Understands and performs in accordance with all applicable regulatory and compliance requirements - Complies with all standard operating policies and procedures Qualifications **Education** - High School Diploma required - GED required **Experience** - 1-3 years relevant people facing experience preferred - Less than 1 year Typically requires less than 1 year of job-related experience. required **Knowledge, Skills and Abilities** - Valid drivers' license with prior driving experience. required - Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required - Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required - Must have basic mathematical aptitude and strong attention to detail. required - Ability to apply judgment to written or oral instructions. required - Ability to organize work to provide productive work flow. required - Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers. required - Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required **Licenses and Certifications** - DL NUMBER - Driver License, Valid and in State Valid drivers' license with prior driving experience required **Tools and Technology** - Vehicle navigation system. required - Personal Computer (desktop, laptop, tablet). required - General office equipment (computer, printer, fax, copy ma chine). required - Microsoft Suite (Word, Excel, PowerPoint, Outlook). required - Screening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer required - Phlebotomy collection equipment including: Blood mixer Trima required

Created: 2025-11-03