Teller - Kapolei Branch

Engaged. Energetic. Enthusiastic.These are just a few words that describe Central Pacific Banku0026#39;s Tellers.Tellers at Central Pacific Bank believe customer service begins with exceeding (not simply meeting) customer expectations. You are the face of our company to many customers and non-customers alike. Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch are key performances of your position. Helping customers meet their financial goals by informing them of products and services to meet their individual needs is your passion.Weu0026#39;re looking for people, like you, who want more than just a job u0026ndash; people who want to make a difference in the communities where we live and work.Performs all duties and interacts with internal and external customers in a manner aligned with the Companyu0026#39;s Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.Cash Handling & Customer ServiceProvides an Exceptional Customer ExperienceDelivers personalized customer service and consistently look for ways to u0026ldquo;WOWu0026rdquo; customersTackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accuratelyMaintains accurate records of each customer in accordance with the banku0026rsquo;s policies and proceduresAnswers customer questions with a can-do attitude, no matter how complex or technicalComplies with all security procedures and bank regulations that apply to your positionMaintains working knowledge of our policies and procedures that apply to your positionSafeguards assigned, branch and customer cash according to Security Procedures Deposit Product ReferralsHolds financial conversations to determine needs and refer appropriate solutionsIdentifies referral opportunities to maintain relationships and adds value for all customersActively cross sells bank products and servicesParticipates in branch or bank wide campaignsMaintains and submits customer referrals and reports as requiredWorks as a team to meet and exceed individual and team goalsMinimum Qualifications:Education:High School Diploma or equivalent required.Teller I Requirements:6 months or more of experience in cash handling and customer service.Teller II Requirements:1+ year(s) of experience in cash handling and customer service.1+ year(s) of experience in a Financial Institution and/or Teller experience.Physical Requirements & Working Conditions:Must be able to move and lift items up to 20lbs and perform other light physical work.Must be able to operate standard office equipment, including phone, personal computer, copier, etc.Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.Must be able to read and understand bank-related documents.Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Created: 2025-11-05