Part Time Branch Ambassador - Suffolk Areas

Part Time Branch Ambassador - Suffolk Areas The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, weu2019re redefining how people bank. You see, we believe banking should fit our customersu2019 everyday livesu2014not the other way around. As a Branch Ambassador, youu2019ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customersu2019 banking experience. Youu2019ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. Weu2019re not just looking to fill open positionsu2014we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Hereu2019s what weu2019re looking for in you: + Youu2019re friendly and engaging and can connect with customers. Yep, youu2019re a people personu2014whether youu2019re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer. + You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. Youu2019ll get to pull in experts that can help guide your customers to their financial destination. + Youu2019re aware of the importance of being compliant when working at a bank. Youu2019ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations. + Youu2019ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs. + The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally u201cthe expertu201d. + Youu2019re naturally curious and like to learn. Weu2019ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals. + Youu2019re digitally savvy. Youu2019ll showcase whatu2019s possible in our physical space and how to easily navigate our mobile and online experience, using the branchu2019s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services. + Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you. + Youu2019ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions. + Youu2019ll be able to travel between branches in assigned local area and support the market that you are assigned. If youu2019re nodding along and like what youu2019re reading, letu2019s talk. Basic Qualifications : - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience - At least 6 months of cash handling experience Preferred Qualifications : - Associateu2019s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Bay Shore, NY: $51,542 - $54,600 for Branch Ambassador Huntington Station, NY: $51,542 - $54,600 for Branch Ambassador Ronkonkoma, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidateu2019s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Cityu2019s Fair Chance Act; Philadelphiau2019s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Created: 2025-11-05