Blue Bell, PA - Customer Service Representative

Customer Service RepresentativeBlue Bell, PAHours: 8:30am-5pm (Monday-Friday)Onsite at HQ in Blue Bell, PAPeirce-Phelps has been proudly serving our communities since 1926. We are a distributor of residential and commercial HVAC equipment, building/home automation and energy management systems. In addition, we stock all the parts and supplies required for installation and repair. We strategically and carefully partner with high quality manufacturers that stand behind their products. Together, we create a solid bond that is long-term and provides consistency in quality products and services. This success can only be attributed to employing the best workforce in the industry, which you could be a part of! Apply today for more information.We are seeking a Customer Service Representative to join our team in our Blue Bell, PA Headquarters. This is an exciting growth-oriented opportunity to join an amazing team! Apply today!Qualifications:Ideal Candidate must possess:Fast typing/data entry skillsA high sense of urgencyVery detail orientedStrong organizational and communication skills.Responsibilities:Customer Order Data EntryAnswering In-bound callsContacting customers via email and/or phone regarding order confirmation and backorder notificationShipment TrackingCRM Database updatingMarketing of red list and as is productsCredit card payment transaction processingHVAC Product Knowledge helpful but not necessaryAbout UsPeirce-Phelps is dedicated to employing the best workforce in the industry, building strong relationships with our suppliers and helping our customers succeed.We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our store locations to our e-Commerce and mobile platforms, our team has the tools to help you grow your career.Find out more about Peirce-Phelps atwww.peirce.com.Why work with Peirce Phelps?Highly competitive payComprehensive benefits packageMedical, dental, visionHSA availableWellness incentive program401k w/ company match3 weeks Paid vacation6 Sick days9 Paid holidays + 2 floating holidaysShort- and long-term disabilityLife insuranceSupplemental insurance availableTuition Reimbursement.Growth and advancement Opportunities.Learn more about the history of Peirce Phelps HERE.Recruiters, please don't contact this job poster.Do NOT contact us with unsolicited services or offers.

Created: 2025-11-06