IMH Customer Service Coordinator

Be a part of a world-class academic healthcare system at UChicago Medicine Ingalls Memorial Hospital as a Customer Service Coordinator department. Here, you will play a vital role in supporting the smooth operation of the Professional Office Building (POB). This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.Essential Job FunctionsManage the meeting list for POB guestsOversee elevator management for POB5Collaborate with relevant departments to maintain an up-to-date list of providers in the POBNotify appropriate staff in POB5 upon guest arrivalProvide support to the Main Information Desk as neededMaintain an orderly and welcoming waiting areaAnswer incoming calls, check voicemails, and return calls promptlySend reminders for classes and community eventsHandle routing of invoicesWork with vendors, printers, food services, and transportation to support community programmingSchedule meetings and reserve rooms as requiredRequired QualificationsHigh School graduate; associate or bachelor’s degree preferredPosition DetailsJob Type/FTE: Part Time, 5-hour shiftsShift: EveningWork Location: OnsiteUnit/Department: Harvey - Patient ExperienceCBA Code: Non-UnionFor nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at:Ingalls Career OpportunitiesUChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.Compensation & Benefits OverviewUChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

Created: 2025-11-06