OS&D Clerk - Full Time

Dohrn Transferis a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.Dohrn is currently seeking a Full Time OS&D (Overages, Shortages, & Damages) Clerk at our Janesville, WI terminal.Hours: Monday - Friday, 8:00am - 4:30pmPay: $19.00/HourBenefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.POSITION SUMMARY:Locating and correctly placing over, short, damaged, and missing freight as well as preventing claims.ESSENTIAL DUTIESDaily telephone and written communication with internal and external customersLocate missing freight and overages, shortages, and damaged freightMonitor the OS&D webs 4.5 hours daily in addition to answering the OS&D and Driver linesReview manifests, bills of lading, delivery receipts, and drivers' green sheetsAssist terminals in regards to all OS&D freightResearch miss-delivered freight and ensure it gets delivered correctlyRequest dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destinationMay assist with customer service/pick up calls and set appointments as neededOther duties as neededMINIMUM REQUIREMENTSHigh School completion or equivalentComputer skills including Microsoft OfficeAbility to multi-task in a fast paced environmentDetail-oriented, problem-solver, self-motivatedExcellent verbal and written communication skillsAbility to establish and maintain great relationships with customersAbility to work in a team as well as individuallyExcellent attendanceWORKING CONDITIONS/PHYSICAL DEMANDSPrimarily sedentary work, which involves sitting most of the timeMay be occasionally required to exert up to 20 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objectsThe general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;Visual Acuity including regular use of items including a computer screen or monitorManual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingersTalking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of othersDohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Created: 2025-11-06