Director of Servicing Compliance

The Director of Mortgage Servicing Compliance will be responsible for overseeing and managing the compliance function related to mortgage servicing. This role involves developing, implementing, and maintaining policies, procedures, and controls to ensure compliance with federal, state, and local regulations. The ideal candidate will have extensive knowledge of mortgage servicing regulations, strong leadership skills, and a proven track record in compliance management. This role is for an individual contributor and requires full-time, 100% onsite attendance at our Pontiac office.Develop, implement, and maintain comprehensive compliance programs for mortgage servicing operations.Monitor and interpret changes in federal, state, and local laws and regulations affecting mortgage servicing.Conduct regular audits and assessments to ensure compliance with applicable regulations and internal policies.Collaborate with internal departments, including Legal, Risk Management, Servicing, and Operations, to address compliance issues and implement corrective actions.Provide guidance and training to staff on compliance-related matters and ensure ongoing education and awareness.Prepare and submit compliance reports to senior management and regulatory agencies as required.Serve as the primary point of contact for regulatory examinations and audits.Investigate and resolve compliance-related complaints and issues.Stay informed about industry best practices and emerging trends in mortgage servicing compliance.MUST-HAVE QUALIFICATIONSBachelor's degree in Business, Finance, Law, or a related field; Law degree preferred.Minimum of 7 years of experience in mortgage servicing compliance.In-depth knowledge of federal, state, and local mortgage servicing regulations, including RESPA, TILA, CFPB guidelines, FCRA, FDCPA, SCRA, State Mortgage Servicing Laws, and other relevant laws.In-depth knowledge of FNMA, FHLMC, FHA, VA, USDA, and private investor servicing requirements.Proven experience in developing and implementing servicing compliance programs, policies, and controls.Strong analytical and problem-solving skills with attention to detail.Excellent communication and interpersonal skills, with the ability to effectively interact with all levels of the organization.Strong leadership and team management abilities.Ability to work independently and manage multiple priorities in a fast-paced environment.Professional certifications such as Certified Regulatory Compliance Manager (CRCM) or similar are a plus.Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.More reasons you’ll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and DunkinIndoor/outdoor café with Wi-FiAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is 'at-will.' UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Created: 2025-11-06