Biomedical Technician 2

Job Description Summary Job Description Roles and Responsibilities: Role Summary : Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence. Responsibilities : + Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs. + Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations. + Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. + Effectively communicate and partner with teammates and colleagues. + Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow + up, leading to customer satisfaction. + Implement GE/customer facility contract, supporting business goals and objectives. + Lead, instruct, and assist technicians on basic and complex repairs and resolution. + Work as a member of local team to provide efficient service delivery to all accounts within assigned area. + Share on-call/pager responsibility. + Document all repair actions and submit reports/summaries according to schedule. + Ensure proper care of spares, tools and test equipment, and ensure calibration. + Maintain approved parts inventory. + Manage vendors' service delivery processes in compliance with GE policies, as instructed. + Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. + May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity). + Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. Qualifications : + Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; + OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; + OR High School Diploma/GED and 4+ years of experience servicing medical equipment. + Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. + The successful applicant must comply with GEHC's standard background check, including a post + offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). + Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. + Willingness to be available

Created: 2025-11-15