Hourly Shift Coordinator

The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Crew Members.Qualifications And Skills::Must be at least eighteen (18) years of age1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends, and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurantOperations:Sets an example for Crew Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Crew Members during the shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Crew Member when necessaryPeople:Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performanceGuest:Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsProfitability:Follows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersEvery day, more than 11 million guests visit BURGER KING? restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING? is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER?, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Created: 2025-11-07