Entry Level Collections Call Center Representative

Kickstart Your Career in Collections - No Experience Needed!PeopleShare is hiring Entry Level Collections Call Center Representatives for a well-established, family-owned financial services company in Newark, DE! With over 30 years in business, this company values teamwork, growth, and employee appreciation. Whether you’re a recent grad or looking to transition from retail or food service into an office role, this is your chance to launch a stable, rewarding career with full training and ongoing support.Why You’ll Love It Here:As anEntry Level Call Center Representativeyou’ll help customers resolve past-due accounts while providing exceptional service and professional problem-solving. Enjoy $16/hour with bonus potential, benefits, PTO, 401K, and paid holidays off. This company promotes from within and celebrates success with monthly incentives and team-building events, and maintains a calm and supportive environment!Bilingual candidates and recent graduates are encouraged to apply—start your new career today!Details for the Entry Level Collections Call Center Representatives:Pay Rate: $16/hour with an increase upon conversion *Plus uncapped monthly bonuses and paid holidays!*Schedule: Monday- Friday 8am-5pm, at least 2 nights a week 12pm-9pm, and rotating Saturdays 8am-12pmFull Benefits, 401K and PTO after probationary period Job Responsibilities for the Entry Level Collections Call Center Representatives:Achieve department standards and goals set by management regarding continuous efforts to contact clients and collect on debtor accountsWork minimum number of accounts per hour as set by managementSet up suitable payment arrangements once contact with a debtor has been madeFollow up on all accounts until the debt is paid, settled, cure from delinquency, or deemed uncollectible by managementPerform all phases of skip tracing workKeep accurate records and documentation of activity on accounts that have been worked through in accordance of the policies and procedures set forth by the companyAdhere to and abide by all regulations set forth by the FDCPA (Fair Debt Collection Practices Act)Complete any other duties set forth by the General Manager or Section ManagerJob Requirements for the Entry Level Collections Call Center Representatives:High School Diploma requiredGood oral communication, and organization skillsBasic computer skills requiredCustomer service experience requiredRequired to work 40 hours a week, including two night shifts a weekRequired attendance and completion of training programBonuses and Perks for the Entry Level Collections Call Center Representatives:Great benefits, PTO, Holiday pay, team celebrations and prizes!Eligible for earning monthly bonuses day 1Team environment!PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, contact center agents, and office managers.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and D9

Created: 2025-11-07