Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for RehabilitationLeander, TXPatient Service Specialist (PSS)Hours: 2025 hours Monday & Wednesday 1-6 and Tues & Thursday 7-12. 2026 hours Monday & Wednesday 1-6 and Tues & Thursday 2-7.Part Time - 20 hrs/weekCompensation depends upon candidate’s years of experience and internal equity.This is an entry-level position.Starting salary: $18 - $25 per hourbased off experienceSeeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidateto provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed. Greets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking depositsHS diploma or GED is requiredPreferred ExperienceCustomer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Equal Opportunity Employer including Disabled/Veterans#BSWIR-Outpatient

Created: 2025-11-07