Collision Customer Service Representative- Rivertown ...

Overview: Rivertown Toyota Collision is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Collision Customer Service Representativeto our team. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. In addition to competitive pay, we offer our associates the following benefits:Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunities Responsibilities: Customer Interaction: Greeting customers, answering incoming phone calls and assisting customers with inquiries, ensuring a positive and professional experience.Vehicle Check-in: Greet customers as they arrive, check in their vehicles for collision services, and record all necessary information.Documentation: Take detailed photos of vehicles upon arrival to document their condition for collision repair records.Status Updates: Provide customers with timely updates on the progress of their vehicle repairs, addressing any questions or concerns they may have. Qualifications: Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word. Ability to work independently and be self-motivated. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Strong attention to detail. Ability to work well in a process driven environment. Outstanding communication skills,both verbal and written. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.#LI-JP1IND2

Created: 2025-11-07