Social and Community Product Lead, Responsibility

Social and Community Product Lead, Responsibility _corporate_fare_ Google _place_ Los Angeles, CA, USA; New York, NY, USA; +2 more; +1 more Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ X This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Los Angeles, CA, USA; New York, NY, USA; San Bruno, CA, USA . Minimum qualifications: + Bachelor's degree or equivalent practical experience + 4 years of experience in marketing, social media, journalism, public relations, internal or executive communications, or a related field Preferred qualifications: + Experience developing and executing multi-channel communication plans that balance business objectives, stakeholder feedback, social platform capabilities + Experience in crisis response or escalation management + Deep understanding of the social media landscape (particularly X, Reddit, YouTube), with experience in identifying emerging trends and scaling operations + Deep knowledge of the YouTube ecosystem, including its products, policies, creator communities, and online cultural trends + Ability to copywrite and drive resolution under timely and strict deadlines + Proven ability to use data and analytics to inform communication strategies, measure impact, and understand audience engagement About the job YouTubeu2019s Social & Community team operates 24x7 online, representing the brand on the front lines of the internet, helping to shape public conversation, build community, scale support, and protect brand reputation. Youu2019ll find us on YouTube, Reddit, Discord, and Play Store, and YouTubeu2019s official Product Help Communities. We have deep expertise in public community engagement, UGC programs, social care, social media crisis response, social intelligence, incident management, and operational excellence. In this role, you lead the Social & Community strategy for Responsibility Product Areas - including Trust & Safety, Hijacking, Youth, and Responsibility Features (News, Health, Elections panels). You will design and execute workflows and comms to support major product/policy updates, proactive community engagement initiatives, and social support strategy. You will serve as an expert for how online communities will react to new products, content, and ideas. You will advocate for the

Created: 2025-11-07