Special Assistant (Lead Agency IT Coordinator)

NY HELP No Agency Human Rights, Division of Title Special Assistant (Lead Agency IT Coordinator) Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $103870 to $131298 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Agency Building 1, 2nd Floor, Empire State Plaza City Albany State NY Zip Code 12220 Duties Description The Special Assistant will serve as the Lead Agency IT Coordinator, Chief Data Officer, with the NYS Division of Human Rights. Duties of this position include, but are not limited to, the following:u2022 Oversee the Data & Analytics Team, Leveraging Data to Drive Business Value and Improve Stakeholder Decision-Making as well as Public Knowledge;u2022 Coordinate Division Resources, Communicate Business Cases to ITS, and Guide the Definition of Business Requirements for IT Needs and Initiatives. u2022 Document Current and To-Be Business Processes to Inform Business Requirements for New and Upgraded Technologies and Aid in Streamlining Internal Division Business Processes.u2022 Memorialize Aforementioned Business Processes and Cultivate Compliance and Communication Efforts in Coordination with Relevant Units.u2022 Manage the Portfolio of Open Projects with ITS, Facilitating their Prioritization and Timely Completion.u2022 Manage Relationship with ITS, Including the Deputy Commissioner for Technology (and their Designees) Acting on Behalf of Executive Leadership to Represent Priorities and Strategy of the Division.u2022 Serve as a Key Driver of Agency Intranet Creation to Assist Business Units in Communication and Information-Sharing Efforts.u2022 Facilitate Division, ITS and Vendor Compliance with the Divisionu2019s Business Requirements for New and Updated Technologies.u2022 Prioritize and Filter Incident and Request Escalations from the Division.u2022 Coordinate Division Business Testers When Necessary for New and Updated Technologies, IT Maintenance and Severity 1 and 2 Incident Resolution.u2022 Coordinate IT Initiatives with Division Resources such as Equipment Refresh, Onboarding and Offboarding Processes, and Operating System Upgrades.u2022 Facilitate Communication with the Division on IT Initiatives, Processes, Maintenance Notifications and Incident Response.u2022 Determine Division Needs for ITS Site Consultations, such as Site Moves and Network Upgrades.u2022 Facilitate Division Financial Approval of IT Expenses When Necessaryu2022 Represent Division Needs in the IT Change Management Process.u2022 Participate in Project Governance, Including Assisting with Project Intake and Prioritization, and Ensuring Completion of Business Cases, Demands, IT Investment Requests (ITIRs).u2022 Collaborate with ITS to Validate Potential IT Solutions, Resolve Problems or Fulfill Business Needs. Minimum Qualifications Bachelor's degree and five (5) years of experience. Substitutions: four years of specialized experience or associateu2019s degree and two years of specialized experience may substitute for bacheloru2019s degree; J.D. or masteru2019s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience. Preferred Qualifications: Five (5) years of experience in data management, information services, information technology, project management, or business systems analysis. Three (3) years of this experience is preferred to be in a managerial role. Additional Comments We offer a comprehensive benefits package, including:u2022 Holiday & Paid Time Offu2022 Public Service Loan Forgiveness (PSLF)u2022 Pension from New York State Employeesu2019 Retirement Systemu2022 Affordable Health Care optionsu2022 Family dental and vision benefits at no additional costu2022 NYS Deferred Compensation planu2022 Access to NY 529 College Savings ProgramPlease note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.All people with disabilities are encouraged to apply. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources / LB Telephone Fax Email Address Address Street Agency Building 1, 2nd Floor, Empire State Plaza City Albany State NY Zip Code 12220 Notes on Applying Please submit a cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Position Title & Vacancy ID number for which you are applying.

Created: 2025-11-07