Seasonal Customer Service Representative

Monthly Bonus up to $1,000 plus competitive pay!We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, and customer retention . As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do. Our seasonal employees are so essential to our business that if you are hired for this position we will provide you with a monthly bonus up to $1,000.Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunitiesMaintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and servicePresent a professional, confident and enthusiastic image to develop trusting relationships with all customersProvide high levels of customer account management by properly setting up and maintaining account information and dataForecast and maintain routes to maximize manpower, tank and vehicle utilization and ensure delivery efficienciesPlan and schedule daily service work to maximize billable time and meet productivity goalsCoordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficienciesWhy Suburban Propane? Suburban Propane takes pride in serving our seasonal employees and does so by offering competitive pay with seasonal bonus, sick pay, and a 401(k) with company match and immediate vesting based on eligibility requirements.For eligibility and a full list of our benefit offerings please visit: https:jobs.suburbanpropane.com/our-hiring-process/At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster

Created: 2025-11-10