Information Technology Specialist 3 (Programming) (NY ...

NY HELP Yes Agency Health, Department of - Helen Hayes Hospital Title Information Technology Specialist 3 (Programming) (NY HELPS) - 93702 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $90682 to $113650 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 40 Workday From 8 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Rockland Street Address Helen Hayes Hospital 51-55 Rte 9W City West Haverstraw State NY Zip Code 10993 Duties Description Manage and prioritize helpdesk and project requests from nursing, physician, therapy, and ancillary departments. Configure, customize, and maintain Meditech Client/Server modules, including EMR, PCS, OE, PCM, LAB, PHA, RXM, PDOC, and related components. Develop, update, and validate physician order sets, documentation templates, and clinical workflows in collaboration with care teams. Analyze user needs and translate clinical and operational requirements into effective technical solutions and programming specifications. Design, build, and maintain interfaces and integrations between Meditech and third-party systems using HL7 or comparable standards. Participate in testing, validation, and change management activities related to new implementations, upgrades, and system enhancements. Provide end-user support, including issue resolution, education, and communication of system updates or best practices. Monitor system performance, perform routine data audits, and ensure compliance with HIPAA and PHI security standards. Collaborate with vendors, clinical informatics staff, and IT leadership to support ongoing system optimization and upgrade initiatives. Develop custom reports and dashboards to support operational, clinical, and regulatory reporting requirements. Serve as a technical resource for the facility and other analysts and assist in cross-departmental IT initiatives as assigned. Minimum Qualifications Transfers: Current New York State employee with one or more years of permanent, contingent-permanent, or 55 b/c service in a position allocated to Grade 21 or above, and that is eligible for transfer under Section 52.6 of the Civil Service Law to Information Technology Specialist 3 (Programming). Promotion Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. Candidate must be a current New York State Department of Health (DOH) employee with one year or more of permanent, contingent-permanent, or 55b/c service as an Technology Specialist 2, Information Technology Specialist 2 (Programming), or Supervising Computer Operator. Candidate must sign up to take the upcoming promotional exam for Information Technology Specialist 3 (Programming), exam number 31-281020. To sign up for the exam go to HELPS Minimum Qualifications: Five years of professional experience in computer programming which must have involved the planning, configuration, testing, implementation, and/or management of the systems environment that supports the organization's information technology architecture and business needs. Substitution: A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science with at least 9 semester credit hours in programming languages and two years of experience in computer programming; or a bachelor's or higher level degree in any field and three years of experience in computer programming; or an associate degree with 15 semester credit hours in programming languages and four years of experience in computer programming.Preferred Qualifications: Minimum of five (5) years of experience supporting and managing helpdesk and project requests in a healthcare or clinical environment (preferably Meditech). Ability to analyze complex business workflows and develop effective technical, workflow, or integration solutions. Proficiency with Electronic Medical Record (EMR) systems, including configuration, troubleshooting, and user support. Experience with software integration, interface design, mapping, testing, and support (e.g., HL7 standards). Strong analytical and programming skills with the ability to assess issues and implement timely solutions. Experience maintaining vendor relationships for software configuration and upgrades. Familiarity with data integrity, system performance monitoring, and compliance with HIPAA/PHI standards. Experience designing and maintaining custom reports and dashboards using SQL, NPR (Meditech) or other reporting tools. Ability to extract and analyze data to support decision-making, performance improvement, and reporting requirements. Experience preparing documentation, user guides, or training materials for system users and IT staff. Additional Comments One contingent permanent, competitive or non competitive, full-time appointment.Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: Degrees awarded from educational institutions outside of the United States, or its territories must be independently verified for equivalency. Please see for additional information. The posted salary range ($90,682 - $113,650) includes $4,000 of downstate adjustment. This position is part of the NYS HELPS program. No examination is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including:u2022 Holiday & Paid Time Offu2022 Public Service Loan Forgiveness (PSLF)u2022 Pension from New York State Employeesu2019 Retirement System u2022 Shift & Geographic pay differentials u2022 Affordable Health Care optionsu2022 Family dental and vision benefits at no additional cost u2022 NYS Deferred Compensation planu2022 Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bondsu2022 And many more...The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Healthu2019s Mission, Vision, Values and Strategic Plan, please visit: you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email to make a request.NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Some positions may require additional credentials or a background check to verify your identity. Name Helen Hayes Hospital Telephone 845-786-4215 Fax 845-786-4783 Email Address Address Street Helen Hayes Hospital 51-55 Rte 9W City West Haverstraw State NY Zip Code 10993 Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to , with Reference Information Tech Spec 3 (Prog)/ #93702 included in the subject line or by mail to Human Resources, Helen Hayes Hospital, Bldg 22, 51-55 Rte 9W, West Haverstraw, NY 10993, or by fax to (845) 786-4783. Failure to include the required information may result in your resume not being considered for this position.

Created: 2025-11-15