Program Coordinator

Job Descriptionu00a0Position: Programs Coordinatoru00a0Classification: Non-Exemptu00a0Reports to: u00a0Client Services Manager (Denver)u00a0Location: Colorado Network - DenverStarting Salary:Level 1 (Entry level up to 2 years of direct experience): $23.11 HourlyLevel II (3+ years of direct experience):u00a0$24.04 HourlyBilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.About UsAt Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position.u00a0At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you________________________________________Why Work at CHN?As a full-time employee, you will enjoy a competitive benefits package, which includes:u2022u00a0u00a0Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)u2022u00a0u00a0Employee only share of health insurance premium is 100% paid for by CHNu2022u00a0u00a0u00a0Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1u00a0day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).u2022u00a0u00a0Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%u2022u00a0u00a0Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunitiesu2022u00a0u00a0Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAPu2022u00a0u00a0u00a0STD, LTD and Basic Life 100% paid for by CHN.u2022u00a0u00a0Eligible for Federal Loan Forgiveness ProgramCOVID-19 Information: It is an essential function and business necessity of the job that all employees are vaccinated and that all new hires will be required to be vaccinated within four weeks of hire. CHN requires proof of vaccination as this is a business necessity of the job. CHN will discuss reasonable accommodations for medical and religious purposes. If CHN considers making an offer of employment, CHN will inquire about vaccination status at that time, including whether the new hire currently has COVID-19 or has COVID-19 symptoms.Position Summary:u00a0u00a0The Programs Coordinator is the first representation and impression of our organization. The position requires a friendly, professional, and collaborative self-starter. The Programs Coordinator is responsible for providing and/or coordinating the day-to-day operations of the agency reception desk and assisting with other programs under the direction of their supervisor and other program managers, as assigned by primary supervisor. The Programs Coordinator is responsible for providing program support across CHN departments and to our clients, participants, and patients to advance our mission to equitably meet the evolving needs of people affected by HIV and other health conditions through prevention, care and advocacy. Main functions include commun cation, operational, administrative, and programmatic support. Specific program duties may be outlined in an Addendum to the job description, as applicable.u00a0Essential Job Functions:u00a0Operations and Logistical Supportu00a0- Staff the reception desk, as scheduled, up to all open business hours.u00a0- Serve as the agency's first point of contact both in person and on the phone, providing excellent customer service to all visitors, clients, participants, patients, and callers, while ensuring that all inquiries are routed appropriately.u00a0- May be asked to assist with ordering programmatic supplies and will work with corresponding program manager and/or director.u00a0u00a0u00a0- Maintain office supplies inventory by checking stock on-hand to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies and remitting all supply order related documentation and receipts for reconciliation in a timely manner.u00a0u00a0- Work with facilities department on office maintenance needs and cleaningu00a0u00a0- Enforce standards associated with confidentiality. This position is called to help support the maintenance of confidentiality/privacy of all clients/participants/patients.u00a0- Maintain the overall appearance of the reception area: straighten publications and materials, remove trash, wipe down surfaces at end of day, re-stock supplies that are made available to clients/the public in the re-stock supplies that are made available to clients/the public in the lobby and update bulletin boards, etc. Monitor and transfer incoming phone calls, record outgoing voicemail messages, and ensure all general voicemail messages are transferred to appropriate person(s).u00a0- Update voicemail and post signage as needed to inform clients of any changes to office or service hours.u00a0u00a0- Assist with preparing reports for all programs as requested by program manager or director.u00a0u00a0- Attend and participate in required staff and department meetings; take meeting minutes when requested.u00a0Communications, Outreach, and Development Supportu00a0- Support office communications by assisting staff with outreach efforts, coordinating information, managing staff in/out board if needed, and completing organizational tasks.u00a0u00a0- Compile and create original content for newsletters and social media channels for clients, participants, donors, and community members.u00a0u00a0- Provide onsite support, as needed, for external outreach events to reach priority populationsu00a0- As employees of a charitable organization, all staff share the responsibility of serving as ambassadors for the organization in the community. This can be achieved by fostering the development of relationships with potential constituents/donors as well as by participating in CHN events/activities.u00a0- Provide support for event planning and logistics, including researching venues, coordinating food and beverage services, ordering supplies and audiovisual equipment, arranging travel, producing event signage, and ensuring du00e9cor meets organizational and stakeholder expectations. Provide on-site event support as requested.u00a0- Propose new ideas to improve the event planning and implementation process.u00a0- Assist with planning and coordination of the annual Staff Summit, including administrative, logistical, and organizational tasks.u00a0- Coordinate holiday food boxes and gift donations as neededu00a0u00a0- Serve as an additional staff liaison to the regional council, attend meetings and events, and take minutes as needed.u00a0u00a0- Support outreach and community engagement efforts by providing health education and promoting risk-reduction strategies.u00a0Programmatic Supportu00a0- Supports implementation and reporting of activities funded through Health Education/Risk Reduction (HE/RR), ensuring alignment with program deliverables and regional objectives.u00a0- Provides varying levels of assistance and support to all programs and servi

Created: 2025-11-10