Assistant Store Manager, Logistics

Overview: At Wayfair, weu2019re redefining the furniture and home shopping experience and it all starts behind the scenes with a logistics operation that moves fast, stays reliable, and keeps our customers smiling. As our Senior Assistant Store Manager, Logistics (Back of House), youu2019ll lead a high-performing team responsible for smooth and safe warehouse operations that keep our stores stocked, orders fulfilled, and shrink minimized. This role is all about collaboration, innovation, and leadership. Youu2019ll build strong partnerships across the store, working closely with Salesfloor, Visual, Asset Protection, and more to ensure every part of the operation runs like clockwork. Your expertise in logistics and process improvement will drive continuous gains in safety, efficiency, and customer satisfaction. If youu2019re a hands-on, entrepreneurial leader who thrives in a fast-paced environment and loves solving operational challenges with a people-first approach, this role is your chance to make a big impact on the future of retail logistics at Wayfair. What Does a Logistics Manager Do? + Own Back-of-House Operations: Lead the team managing receiving, stocking, inventory control, and order fulfillment to keep the store running smoothly. + Build Cross-Functional Partnerships: Collaborate closely with Salesfloor, Visual, Asset Protection, Facility, Talent, and other teams to ensure seamless store operations. + Champion Safety Culture: Develop and maintain a proactive safety environment that continuously reduces risks and protects your team. + Drive Performance & Metrics: Monitor key logistics KPIs and implement process improvements to boost accuracy, speed, and customer satisfaction. + Lead & Develop Your Team: Recruit, coach, and inspire operations managers and associates to deliver high performance and accountability. + Streamline Processes: Identify opportunities to optimize workflows, eliminate bottlenecks, and innovate logistics operations. + Communicate with Impact: Provide regular updates to leadership and peers on performance trends, challenges, and wins. + Stay Hands-On: Be comfortable working in a fast-paced warehouse environment and ready to jump in to solve issues and keep things moving. Youu2019ll Thrive in this Role if You Have: + Proven Leadership: 5+ years managing logistics, operations, or supply chain teams with a track record of driving results and developing talent. + Process-Obsessed: A keen eye for spotting inefficiencies and a passion for building smoother, faster workflows that elevate the whole operation. + Collaborative Spirit: Comfortable working across departments and synthesizing diverse perspectives into clear, actionable plans. + Data-Driven Mindset: Skilled at using metrics and KPIs to inform decisions, measure success, and continuously improve. + Hands-On Problem Solver: Ready to roll up your sleeves in a dynamic warehouse environment and jump in where needed. + Fast-Paced Agility: Thrive in a rapidly evolving, high-energy setting where adaptability and quick thinking are key. + Safety First: Committed to fostering a culture where safety is a shared value, not just a checklist item. + Tech Comfortable: Familiarity with warehouse management systems and Google Suite (or similar tools) to keep your team on track. + Flexible Availability: Ready to support operations with a schedule that includes early mornings, late nights, weekends, and occasional overnight shifts. Additional Physical and Environmental Requirements: + Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. + Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day. + Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment. + Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus. + Temperature Flexibility: Comfortable in environments with varying temperature conditions. + Noise Tolerance: Occasional exposure to moderate noise levels and physical activity. + Safety Awareness: Minimal exposure to workplace or environmental hazardsu2014must adhere to all safety protocols. What are the Benefits? + Competitive Pay: Earn competitive compensation, with regular opportunities for performance-based increases and performance based bonuses. + Career Growth: Access professional development and advancement opportunities to help you grow with us. + Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day. + Time to Recharge: Start accruing paid time off immediatelyu2014because work-life balance matters. + 401(k) with Company Match: Weu2019ll match up to 4% to help you plan for your future. + Tuition Reimbursement: Eligible after 6 months of employment, learn, grow, and get support along the way. + Wayfair Employee Discount: Save big on the pieces you love plus get 10% off at our in-store restaurant ufe0f. + Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family. And So Much More: Weu2019ve got more good stuff where that came from Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here (. About Wayfair Inc. Wayfair is one of the worldu2019s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, weu2019re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youu2019re looking for rapid growth, constant learning, and dynamic challenges, then youu2019ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. Weu2019re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair u2013 and world u2013 for all. Every voice, every perspective matters. Thatu2019s why weu2019re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at .

Created: 2025-11-10