Data Center Technician, ADC InfraOps DCO

DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help. Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is looking for fully cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, weu2019d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: u2022 Lifting and moving material up to 49 pounds each u2022 Working in cramped and/or elevated locations u2022 Bending, lifting, stretching, and reaching u2022 Standing and walking for up to 8+ hours a day u2022 Ascending and descending ladders, stairs, and gangways safely and without limitation u2022 Work in a noisy environment u2022 Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts, weekend, and holidays). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: u2022 Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution u2022 Show a strong aptitude for troubleshooting and problem solving u2022 Solve problems at their root and step back to understand the broader context u2022 Maintain service level agreements through the implementation of proactive issue detection and reporting u2022 Are biased to act in the absence of direction or support u2022 Improve effectiveness through process innovation This position will fill an opening at one of multiple separate sites. About the team Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud. Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security- Current, active US Government Security Clearance of TS/SCI with PolygraphPreferred Qualifications- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus. - Networking experience with CCNA and/or Network+ certifications is a plus. - Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment). - Associate's degree in IT-related field plus two years of progressively responsible experience preferred. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,500/year in our lowest geographic market up to $139,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Created: 2025-11-10