Medical Assistant/Phlebotomist

Role DescriptionOak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.Core ResponsibilitiesEnsures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their scheduleDelivers an exceptional patient experience, and helps patients prepare for their provider visitObtains vital signs, chief complaint and reviews medicationsDelivers patient screenings per protocolsOrders supplies and stocks exam roomsConducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and suppliesEnsures exam rooms are clean, safe, and ready for patient visitsUnder direction of an RN, provider and/or protocol, provides telephonic support to patientsAssists providers, RNs or social workers with home based support for high risk members, as necessaryUnder direction of an RN or Provider, offers MA appropriate â??visitsâ??, such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.Performs waived laboratory testingSchedules diagnostic testingApplies or assists with application of durable medical equipmentSupports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocolsParticipates in care team meetings to discuss patient care and clinic operationsOther duties, as assignedWhat are we looking for?CPR Certification requiredMedical Assistant certification or registration3-5 years in a Medical Assistant role preferredEMR experience required2 or more years of experience working with geriatric patientsPhlebotomy Technician Certification preferredStrong communication skills and customer service orientationDemonstrates problem-solving skills, accountability, and a flexible, positive attitudeFluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)US work authorizationSomeone who embodies being â??Oakyâ??

Created: 2025-11-11