Service Manager - Hyundai of KINGPORT

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family.Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth.Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for a SALES MANAGER to join our team at the brand new FRIENDSHIP HYUNDAI of KINGSPORT Our ideal candidates arehigh-energy,results-driven and ready to make an immediate impact as they join us as in opening the region's newest automotive dealership. What You'll Do: Effectively hire, train, and lead all service department personnel Work closely with the Fixed Operations Director and General Manager to exceed productivity and profitability goals Track and report key performance indicators Ensureaccurate and transparent communicationbetween advisors, technicians, and customers Maintain high Customer Satisfaction Index rating by handling customer concerns quickly and professionally Comply with the federal, state, and local regulations for the department Continue education of new products, features, and accessories Bring a positive attitude to the Friendship Family and culture What You'll Bring: 3+ years automotive service experience required 2+ years verifiable success in service management preferred Knowledge of CRM / DMS platforms Well-developed problem-solving skills Ability to be adaptablewhileleading and training others Customer-focused and process-oriented Clean driving record and valid driver’s license Compensation and Benefits: We offer anaggressive compensation plan that is driven by commission and includesguaranteed income. You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Created: 2025-11-11