Scheduling and Medical Records Coordinator

Accessible Dental Services (ADS), Inc. is a unique, non-profit organization that provides quality dental care for individuals with disabilities. We use a combination of facilities-based services, along with a mobile unit, to create a superior dental experience for our special needs patients.ADS is currently looking for an organized and detail-oriented person to fill the Scheduling and Medical Records Coordinator position. The Scheduling and Medical Records Coordinator will be responsible for supporting administrative functions of ADS operations through patient/caregiver interactions, scheduling and reminders of appointments, maintaining the calendar with anesthesiology partners, coordination of medical forms prior to appointments, insurance verification, and preparing records for clinical personnel utilization/review during appointments. The Scheduling and Medical Records Coordinator will report directly to the Operations Manager of ADS and will have an indirect reporting relationship to the Operations Director of ADS.Apply today and start your career with a growing company that is committed to the development and advancement of our employees!DUTIES AND RESPONSIBILITIES OF THE SCHEDULING AND MEDICAL RECORDS COORDINATOR:Leverage technology, specifically Dentrix and Microsoft Office Suite (Word, Excel, Outlook, etc.) to support ADS operations.Use mail, e-mail, fax, and phone to communicate with caregivers, providers, and credentialing entities.Schedule dental appointments and provide reminder communications prior to the appointment.Assist with verifying patient insurance prior to appointments.Greet and escort patients and caregivers within the clinic setting as necessary.Maintain sedation and non-sedation calendar with anesthesiology and dental partners.Provide all medical packets necessary for patient appointments, track completion, and send follow up requests/reminders per the due date.Associate completed medical packets and forms within the patient Dentrix chart.Prepare medical packets and forms for clinical personnel review during appointments.Assure adherence to policies and procedures related to ADS operations.Assist in scanning, organizing, and archiving documents.Assist with insurance credentialing and recredentialing.Perform other related duties as required and assigned.REQUIRED SKILLS AND KNOWLEDGE OF THE SCHEDULING AND MEDICAL RECORDS COORDINATOR:Must be accurate and detail-oriented, with strong organizational skills.Ability to communicate clearly, and with compassion, both orally and in writing.Maintain a professional manner with all partiesMust possess the ability to build strong patient and caregiver relationships.Must maintain a positive attitude and want to be part of a team environment.Self-motivated with the ability to work independently with minimal supervisionAbility to manage time and duties efficientlyProficiency in Microsoft Office Products, specifically Microsoft Outlook (email communication is heavily relied upon ADS patients and caregivers).Valid PA Drivers license.Minimum of 18 years of age.High School Diploma or equivalent.Experience working in a dental office, preferred.Experience utilizing dental software; Dentrix highly preferred.Strong understanding of the Pennsylvania insurance provider networks, preferred.ADS OFFERS A VARIETY OF BENEFITS INCLUDING:Competitive Wages: $20 an prehensive Benefits Package including Medical, Dental, and VisionGenerous PTO Package401K Retirement PlanCareer Development and Advancement OpportunitiesDynamic and Supportive Work EnvironmentTo learn more about Accessible Dental Services, Inc., visit our website at

Created: 2025-11-15