Pharmacy Technician (Individualized Care Coordinator)

Monday-Friday 8:30am-5:00PMHybrid schedule once training is completed ( 3 days in office, 2 days work from home once training is completed)What Individualized Care contributes to Cardinal HealthMMS Solutions, a division of Cardinal Health, is a specialty pharmacy serving nephrology physician offices and clinics. Located in La Vergne, Tennessee, MMS Solutions is a full-service closed-door specialty pharmacy dedicated in dispensing renal-specific medications, nutritional’s, and ancillary supply orders directly to the patient's homes.Responsible for providing effective customer care to our nephrology base customers, our dedicated team must possess excellentcommunication skills, be detail-oriented and reliable as well as proficiency in computers.Responsibilities:Effectively manage moderate to high call municate effectively with patients, caregivers, and clinicians in a pleasant and professional put patient data into the pharmacy information management system.Resolve patient/customer inquiries with the most effective response.Display professional approach with team members at all times.Contributes to team effort by accomplishing related results as needed.Maintains knowledge of and abides by all HIPAA, Board of Pharmacy, and applicable federal and state regulations.Qualifications:Call center experience preferredNational PTCB Certification preferredRegistered pharmacy tech in the state of Tennessee requiredHigh School Diploma or GED preferredTwo-years of college experience or relative work experience preferred.Must demonstrate effective verbal and written communications, with a desire to provide superior phone customer service.Candidate needs to demonstrate initiative, time management, organizational skills, a professional demeanor, and positiveattitude.Must be willing to take on additional duties when needed.Responsible and willing to function as a cooperative team member.Must have a working knowledge of Microsoft Office Suite as well as the ability to learn competencies in pharmacy information systemMay require vendor credentialing​What is expected of you and others at this levelApplies acquired job skills and company policies and procedures to complete standard tasks.Works on routine assignments that require basic problem resolution.Refers to policies and past practices for guidance.Receives general direction on standard work; receives detailed instruction on new assignments.Refers to policies and past practices for guidance.Receives general direction on standard work; receives detailed instruction on new assignments.Consults with supervisors or senior peers on complex and unusual problemsAnticipated hourly range:$18.90 per hour - $24.30 per hourBonus eligible:NoBenefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close:12/10/2025 if interested in opportunity, please submit application as soon as possible.The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Created: 2025-11-15