Cash Applications and Collections Manager

We are seeking an energetic, positive, and results-driven Cash Applications and Collections Manager to join our Accounting team. The ideal candidate will take ownership of all aspects of the cash applications and collections process, demonstrating persistence and a willingness to take on additional responsibilities. This role requires an enthusiastic and detail-oriented professional with superb organizational skills. A precise and systematic approach, coupled with excellent Excel skills, will be crucial in managing the intricacies of our collections functions.Key responsibilitiesCash Application:Oversee the timely and accurate application of payments (e.g., ACH, wire, checks) to customer accounts.Manage and reconcile unapplied cash, working with the collections team to resolve discrepancies.Collections:Lead collection efforts on overdue accounts, negotiate with customers, and develop strategies to minimize bad debt.Establish and maintain strong relationships with customers to resolve collection-related issues.Communicate effectively with customers to resolve disputes and address payment concerns.Team and Process Management:Lead, mentor, and manage the cash application and collections team to ensure they meet targets.Identify and implement process improvements, automation initiatives, and workflow enhancements to increase efficiency and accuracy.Collaborate with other departments, such as sales, customer service, and finance, to resolve issues and prevent future problems.Reporting and Analysis:Monitor and report on key AR metrics, such as DSO, aging reports, and write-offs.Prepare and present financial reports and analysis to senior management.Compliance and Control:Ensure compliance with internal controls, accounting policies, and external regulations.Assist with audit support and documentation.Maintain and update credit, collections, and billing policies.Required skills and qualificationsStrong leadership, communication, and negotiation skills.Keen eye for detail and strong analytical skills.Proficiency in accounting software and ERP systems.Advanced Excel SkillsKnowledge of collection laws and best practices.Previous management experience and a bachelor's degree in accounting, finance, or a related field are often required.Bachelor's degree in Finance, Accounting, or a related field is required.Professional certification (e.g., NACM or similar) is a plus.ExperienceMinimum of 5 years of experience in collections, with a strong background in service provider, construction, or similar industry.Proven track record of successfully managing collections functions and driving improvements in accounts receivable performance.Why Join Us?A collaborative and dynamic work environment that encourages professional growth.Competitive salary and benefits package.Opportunities to contribute meaningfully to the company's financial success.If you are a motivated professional looking for an opportunity to make an impact, we encourage you to apply for the Cash Applications and Collections Manager position today!

Created: 2025-11-12