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Spanish/English Bilingual Licensed Insurance- Sales ...

Concentrix - Lexington, KY

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Job Description

Job Title:Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote)Job Description**Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual **The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World’s BestWorkplaces,” “Best Company Culture,” and “Best Companies for CareerGrowth awardsevery year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you!As a remote Licensed Property & Casualty Insurance Sales Agent,you’lljoin an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth,we’relooking for more talentedgame-changersto join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time.We’llgive you all the training, technologies, and continuing supportyou’llneed to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!That’swhy we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of careeryou’vealways envisioned.WHAT YOU WILL DO IN THIS ROLE As a Spanish/English Bilingual Licensed Property & Casualty Insurance Sales Agent working from home, you will:Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.Educate customerson policy options and documentation, clearly explaining the required steps or updates.Identifyopportunities for cross-selling and upsellingadditionalproducts that align with the customer’s needs.Navigate multiple systems simultaneously,whilemaintaininga smooth and engaging customer conversation.Document interactions thoroughly toensure accuracy, consistency, and continuity of service.Work from a quiet, distraction-free home environment,maintainingprofessionalism in all communications.YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance SalesAgent (Remote) role include:Fluency in Spanish1 + years of customer serviceand6 monthssalesexperienceActive resident license to sell P&C insuranceVerifiable High school diploma or GEDStrong computer navigation skills and PC knowledgeProficiencyin fast-paced multi-tasking with strong problem-solving skillsHigh Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)Mustresidein the United States or have a valid U.S. address for residenceWHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.”That’swhy we significantly invest in ourgame-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. Andwe’llinvest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:Startingwagewill be between $18and $19(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employeeassistanceprogram (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.We accept applications for this position on an ongoing basis.Paid training(Classroom: 4 Weeks and Transition: 3 Weeks) Lucrative employee referral bonus opportunitiesDailyPayenrollment option to access pay early, when you want itCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,OneEarthChampions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologiesPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreA range of otherperksand benefitsREIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000game-changersaround the globe call Concentrix their “employer of choice.”Location:USA, OH, Work-at-HomeLanguage Requirements:Time Type:​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsEligibility to Work:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed:Currently, this position may be performed only in the states listed here.Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.For more information regarding your EEO rights as an applicant, please visit the following websites: •English•SpanishTo request a reasonable accommodation please click here.If you wish to review the Affirmative Action Plan, please click here.

Created: 2025-11-12

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