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Field Technician (Overnight Travel) - Mount Pleasant, ...

Compucom - Mount Pleasant, MI

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Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.At CompucomStaffing, youâre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.Our client is currently seeking a qualified Field Technician to join their team in Lexington, NE and provide end-user support. This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver's license (Real ID compliant), clean MVR, and a reliable vehicle.Duties and Responsibilities: Project focus on upgrading advanced commercial printers at retail locationsDuties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unitPerform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systemsProvide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipmentInstall and remove equipment and systems as requiredResponsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problemsEnsure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely mannerServe as a liaison between customers, departments, and within the organization to lead problem resolution and change management processesDetermine the most cost-effective repair / resolution to minimize customer downtime

Created: 2025-11-12

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