Entry-Level Technical Writer u2013 AI & Open Source
IBM - San Jose, CA
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Introduction A career in IBM Software means youu2019ll be part of a team that transforms our customeru2019s challenges into solutions.Seeking new possibilities and always staying curious, we are a team dedicated to creating the worldu2019s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.IBMu2019s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities IBM is looking for a detail-oriented and curious Entry-Level Technical Writer to help developerslearn and succeed with our strategic AI products and open-source projects. In this role, youu2019llcreate clear, accurate, and engaging documentation that guides developers from getting startedto mastering advanced use cases.Youu2019ll collaborate with engineers, product managers, and developer advocates to ensure ourdocumentation is technically sound, easy to follow, and aligned with real-world developerworkflowsKey Responsibilities:Write Developer-Focused Documentation: Create and maintain tutorials, APIreferences, conceptual guides, and troubleshooting content for IBMu2019s AI offerings andopen-source tools.Simplify Complex Concepts: Translate technical information into clear, concise, andaccessible content for developers of varying skill levels.Collaborate with Technical Teams: Work closely with engineering, product, andadvocacy teams to gather information, validate accuracy, and stay aligned with productupdates.Support the Developer Journey: Ensure documentation covers the full developerexperienceu2014from onboarding and setup to advanced integrations and optimization.Improve Content Continuously: Monitor feedback channels, analyze usage data, anditerate on documentation to improve clarity, completeness, and usability.Contribute to Open Source: Participate in documentation efforts for open-sourceprojects, including README files, contribution guides, and community wikis.Why Join UsHelp shape the developer experience for cutting-edge AI and open-source technologies.Collaborate with world-class engineers and advocates in a supportive environment.Grow your career in technical writing and developer enablement.Enjoy a culture of innovation, inclusion, and continuous learning Required technical and professional expertise Strong writing and editing skills with a focus on clarity, structure, and developer empathyBasic understanding of programming languages (e.g., Python, JavaScript) and software development workflowsFamiliarity with AI/ML concepts and open-source ecosystemsAbility to work independently and manage multiple documentation projectsExperience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs)Strong communication skillsPassion for hands-on learning Preferred technical and professional experience Experience writing for APIs, SDKs, or developer toolsFamiliarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat)Understanding of version control systems and collaborative development practicesExposure to user research or usability testing for documentationIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Created: 2025-11-12