Adult SMI Case Manager (Phoenix)

Central Phoenix ClinicAdult SMI Case Manager:The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.Coordinates services for behavioral health and coordination of care with physical health care providers.Maintains communication, coordination, and connections with all Clinical Team participants.Ensures implementation of “transition to adulthood” referrals.Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictionsAZ Driver's License and Valid Auto InsuranceMVR matching JFCS driving guidelinesReliable TransportationSpanish-English bilingual preferred; Pay Differential offered.Benefits of Working with JFCS:Lucrative Performance Bonuses Per Quarter,in additionto normal salary.Generous Employee Referral Bonuses for both the new-hire and the referring employee.Bonus Programs for both full-time and part-time employees.FREE Primary HealthCare to all employees and every member of their household, regardless of relationship. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.Bilingual (Spanish-English) Salary Differential.Flexible Scheduling and Telehealth Flexibility for many positions.401(k) Retirement Plan, with Company MatchTuition and license/certification reimbursement.Professional development and career growth opportunities.Clinical Supervision for Independent LicensureGenerous paid time-off / sick time allocationsComprehensive Employee Benefits package, including medical, vision, dental, & more.Wellness CoachingEmployee Assistance ProgramEligibility for Loan Forgiveness Programs in many positions.

Created: 2025-11-13