Customer Service Representativeu2014CWB (Chubb ...

Description We are looking for a dedicated Customer Service Representative to join our team in Phoenix, Arizona. In this long-term position, you will play a key role in providing exceptional service to customers while working collaboratively with team members and business partners. This opportunity includes comprehensive on-site training for 7-8 weeks, followed by ongoing work with potential for a transition to permanent placement. Responsibilities: u2022 Handle customer inquiries promptly, accurately, and professionally, ensuring their requests are addressed effectively. u2022 Build strong rapport with customers by providing compassionate and respectful responses that consistently meet their expectations. u2022 Navigate and utilize multiple systems and applications to research and resolve customer inquiries efficiently. u2022 Maintain high performance standards and ensure quality in every interaction. u2022 Develop an understanding of personal lines insurance principles and the products offered by the company. u2022 Collaborate with colleagues and business partners to deliver a positive experience for every customer. u2022 Adhere to a scheduled 40-hour work week, with flexibility to work overtime and weekends as needed. u2022 Assist with special projects and tasks as assigned to support team goals. u2022 Complete additional duties and responsibilities as required by the role. Requirements u2022 High school diploma or equivalent is required; a college degree or current enrollment in higher education is preferred. u2022 Possess 1-2 years of experience in the insurance industry or a related field. u2022 Demonstrate a strong customer-focused mindset and a commitment to delivering superior service. u2022 Exhibit excellent verbal and written communication skills. u2022 Proficient in computer applications and capable of multitasking across multiple systems. u2022 Strong accountability and the ability to meet deadlines and commitments. u2022 Effective decision-making skills and collaborative approach to teamwork. u2022 Familiarity with insurance principles and claims administration is a plus. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.

Created: 2025-11-13