Account Analyst I

JOB SUMMARY/PURPOSE Responsible for accurately and productively analyzing Physician and Facility accounts under the guidance of higher level Account Analysts. Identifies and forwards problem accounts for the purpose of resolution. Trains for higher level Account Analyst roles while learning SHS policies and procedures. DEPARTMENT DESCRIPTION The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. College preferred. One (1) year collections, finance/accounting or medical billing experience required. One (1) year medical business office experience preferred. Experience or training in the following preferred: EPIC Software. ICD-9 or CPT. Medical Terminology. KNOWLEDGE/SKILLS/ABILITIES Confidentiality: Knowledge of the importance of confidentiality. Communication: Communicate information verbally and in writing so others will understand. Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources. Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions. Team Building: Ability to wok as part of a team or on your own. Basic knowledge of policies and procedures related to the resolution of accounts. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 - 100% of the time) CLIMB - STAIRS LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds BEND FORWARD at waist KNEEL (on knees) STAND WALK - LEVEL SURFACE ROTATE TRUNK Standing REACH - Upward PUSH (20-40 pounds force) PULL (0-20 pounds force) SIT ROTATE TRUNK Sitting REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist None specified

Created: 2025-11-14