VITA Mobile Team Site Coordinator - Seasonal

Description Work Hours: VariesWorkdays: Monday - Friday (weekends/evenings as needed)Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.Summary: The VITA Mobile Team Site Coordinator is responsible for the operation of the free tax return preparation program (VITA) at various mobile sites. This position will work with the VITA Director/Manager and often be the primary staff person on site when mobile sites are open. Is also responsible for becoming IRS certified in federal taxes and have advance knowledge of tax laws.Position Responsibilities: *Provide onsite supervision, support, and guidance to tax preparation volunteers *Ensure that adequate volunteer coverage, supplies, forms, and equipment are maintained at the mobile tax site *Monitor volunteers to ensure the quality review is being conducted and privacy is maintained *Support volunteers by answering questions, solving problems, and correcting errors *Work with volunteers and taxpayers to address returns that the IRS filing center has rejected *Attends tax preparation training and becomes certified at the Advanced level Initiates and completes the Intake/Interview Quality Review form with each assigned taxpayer Reviews all tax information for relevance, accuracy, and completion Ensures compliance with federal IRS rules and regulations Assist with taxpayer requests and inquiries Assist in providing a variety of duties involved in supporting the administrative operations of VITA mobile unit Must be able to work weekends Follow and uphold the Volunteer Standard of Conduct set forth by the IRS Must complete all required trainings in a timely manner. Must be sensitive to the service population’s cultural and socioeconomic characteristics. Must adhere to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self and others. Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information. Adherence to the Code of Conduct and Employment Policy is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. Other duties as assigned by the Program Director/petency:Customer ServiceCommunicationIntegrity/HonestyInterpersonal AwarenessFocus Requirements Minimum Qualifications: Education High School diploma or GED Experience Minimum of 3 years’ experience in preparing taxes At least 1 year of experience with computer software and online tax software (i.e., TaxSlayer software preferred) License and Credentials Reliable transportation Valid driver's license Valid vehicle insurance Bilingual in English and Spanish preferred Minimum Knowledge and Skills: Minimum of 1-year experience in:Customer serviceComputer skillsProficient in Microsoft Office (outlook, excel, word, access, PowerPoint)Basic mathExtensive working knowledge of advanced-level tax law, and IRS guidelinesMust be detail-oriented, organized, self-motivated, and work well independently and on a teamMust maintain professionalism in the workplaceMust have good written and verbal skillsMust have good critical thinking and problem-solving skillsMust have a clean driving recordDisclaimer:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities

Created: 2025-11-14