Sr. Collection Specialist

For certain roles at at this client, assignment is contingent upon the Employer of Record’s receipt of sufficient proof that you are fully vaccinated against COVID-19 (meaning two weeks have passed after the last injection of Pfizer/Moderna or two weeks after receipt of the J&J). In some locations, testing for COVID-19 may be available and/or required. Requests for accommodation will be considered pursuant to applicable law. CorTech is seeking to hire a Sr. Collection Specialist for our client in San Antonio, TX! Benefits Available! Weekly Pay! Pay: $19.00/Hour Work days/hours: M - F 8am - 5pm Hybrid Role - we work on a schedule of 3 days in the office/2 days remote and usually on a 3 week rotation schedule but knowing teams/associates can come in for meetings that require in-person collaboration LOCALS ONLY In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables in order to maximize revenue management for Client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities: • Proactively monitor and reconcile customer accounts • Identify, and facilitate the resolution of, disputed receivables. • Provide exceptional customer support, responding to account queries in a timely and professional manner • Maintain a detailed understanding of customer contracts and how they impact the collections process • Maintain accurate and up to date customer account documentation • Proactively escalate to internal support partners and Sr Management as appropriate • Identify, and communicate process improvement opportunities to Manager as appropriate Qualifications Required: • 2+ years in commercial collections • Strong analytical/problem solving skills • Excellent communication skills (written and oral) • Superior customer service skills • Good Administrative skills • Strong attention to detail and goal oriented • Ability to prioritize and manage multiple responsibilities • Contract Analysis • Knowledge of collection techniques (i.e. skip tracing) • Strong Microsoft Excel skills • High School Degree or equivalent • Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority. Preferred: • Direct experience with SAP • Working knowledge of Microsoft Office • Experience working in a shared service center BD04123JD

Created: 2025-11-14