Program Coordinator - Policy Compliance

Assists policy owners/writers in the development, review, approval and implementation of policies, procedures, guidelines and protocols for inclusion in the Dartmouth-Hitchcock Policy and Procedure Library. Coordinates educational/training sessions for policy writing and Policy Management System use. Assists with Conflict of Interest Program. Works with staff across the organization to develop and ensure organizational compliance of procedures, guidelines and protocols. Utilizes and applies knowledge and expertise on all policies, procedures, guidelines and protocols. Reviews and provides feedback on all policies, procedures, guidelines and protocols. Utilizes clinical and non-clinical resources and subject matter experts in facilitating the development of policies procedures, guidelines and protocols. Prepares presentations and educational materials and conducts education and training sessions on developing and writing policies, procedures, guidelines and protocols; and system training on the PPM system. Tracks and maintains data as it pertains to policy and procedure management. Writes and coordinate all organization-wide communications for the Office of Policy Support, including maintenance of the Office of Policy Support intranet website. Assists with the Conflict of Interest Program. Perform other duties as required or assigned. Bachelor’s degree in with a minimum of 5 years health care experience preferred. Must possess strong interpersonal and communication skills, both verbal and written. Previous experience in policy and procedure management in health care including the use of a policy management system is desirable. Strong attention to detail, problem solving and judgment skills required. Highly proficient with a variety of computer applications, including word processing, data base skills and spreadsheet software desired. Ability to interact with all levels of the organization including management, physicians and research staff required. Willingness to be flexible depending upon department and/or individual schedule needs. None

Created: 2025-11-14