Specialist, IRIS Operations (Onsite role Fitchburg, WI,...

JOB DESCRIPTION Job Summary Provides administrative support for Wisconsin IRIS program operations, including referrals, enrollment, eligibility, service authorization and other administrative related requirements of the IRIS program. Contributes to overarching strategy to provide quality and cost-effective care. Essential Job Duties u2022 Supports referrals, enrollments, disenrollments, workload assignments, ongoing eligibility, financial eligibility, welcome calls, prior authorizations, individualized service plan activities and other administrative and clerical requirements related to the Wisconsin IRIS program. u2022 Provides consultation, training, and support to field staff. u2022 Provides support to field staff completing data entry and tracking within Wisconsin IT system, SharePoint, and Power BI programs. u2022 Processes incoming email requests and assists with outgoing and incoming calls. u2022 Participates in team discussions, assists with projects, and engages in problem-solving and overall process development and implementation. u2022 Follows directions to meet established protocols and deadlines. u2022 Provides technical support and customer service. u2022 Researches and provides assistance on inquiries received from staff, program participants, partner agencies, vendors, etc. u2022 Assists with projects as requested by leadership. Required Qualifications u2022 At least 1 year of applicable administrative and/or health care experience, preferably serving the target groups of the IRIS program (adults with physical or intellectual disabilities or older adults), or equivalent combination of relevant education and experience. u2022 Bacheloru2019s degree in a related field or commensurate experience. u2022 Strong customer service skills. u2022 Analytical and problem-solving skills. u2022 Ability to adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and maintain strictest confidentiality. u2022 Ability to focus on multiple priorities simultaneously. u2022 Resourceful, proactive, and detail-oriented, and ability to learn and incorporate new tasks quickly. u2022 Ability to work both collaboratively and independently. u2022 Ability to analyze data, draw appropriate conclusions and implement solutions. u2022 Ability to seek out opportunities to learn and grow, embrace challenges and learn from them. u2022 Flexibility in the work environment, and willingness and ability to adapt to changing organizational needs. u2022 Data entry experience. u2022 Strong verbal and written communication skills. u2022 Basic Microsoft Office suite/applicable software program(s) proficiency. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V #PJCorp #HTF Pay Range: $16.4 - $31.97 / HOURLY Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Created: 2025-11-15