Infrastructure Engineer

We are seeking a highly skilled and reliable Infrastructure Engineer to manage and maintain our physical IT infrastructure, including servers, storage systems, and data backup solutions. This role is crucial for ensuring the performance, reliability, and integrity of our on-premises hardware and for supporting the organization’s data protection and recovery strategies.The ideal candidate will have hands-on experience with enterprise server and storage hardware, as well as expertise in implementing and maintaining backup and disaster recovery solutions. Responsibilities include installing and configuring physical servers, managing storage environments, monitoring system health, and performing regular data backups and restores. This position plays a key role in ensuring system uptime, safeguarding critical data, and supporting ongoing infrastructure improvements to meet organizational needs. Assist in the daily management, maintenance, and optimization of physical server and storage infrastructure.Participate in infrastructure projects and initiatives under the direction of senior engineers, including planning, implementation, and testing.Troubleshoot and resolve hardware and system-level issues related to servers and storage devices in a timely manner.Support the operation, monitoring, and administration of data backup and recovery systems to ensure data integrity and availability.Perform regular system updates, patches, and routine maintenance to ensure infrastructure security and performance.Collaborate with cross-functional teams to support infrastructure requirements and ensure high availability and reliability of critical systems.Maintain accurate and up-to-date documentation of procedures, system configurations, and hardware inventories Minimum of 3 years of relevant experience in a system or infrastructure engineering role.Experience supporting on-premises/co-located data center environments with both physical and virtual infrastructure.Hands-on experience with enterprise server hardware, firmware/BIOS management, and hardware diagnostics.Disaster recovery planning, including failover testing and backup/recovery verification.Applied knowledge of monitoring performance metrics, conducting RCA, and using observability tools.Exposure to lifecycle management tasks such as provisioning, upgrades, and decommissioning.Project involvement in infrastructure rollouts, system migrations, and hardware refresh initiatives. This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Datacenter ManagementPhysical server installation, racking, and cable managementPower and cooling capacity planningAsset labeling, inventory tracking, and lifecycle documentationEnvironmental monitoring (temperature, humidity, airflow)Structured cabling standards (fiber, copper, patch panels)Equipment decommissioning and secure hardware disposalPhysical access control and vendor coordinationHands-on use of remote management tools (e.g., iDRAC, iLO) for out-of-band accessMaintenance of equipment racks, PDUs, and UPS systemsCoordination of change windows and physical maintenance schedulesStorage, Backup & Disaster RecoverySAN, NAS, & object storage systems including NetApp, Dell EMC, Dell ECSBackup products including Commvault, Veeam, RubrikStorage replication and deduplication technologiesBackup policy configuration and retention managementDisaster recovery planning and testingBackup validation and offsite replicationEnterprise Server ManagementDell PowerEdge server hardwareRAID array configurationHardware standardization and diagnosticsCapacity planning and resource forecastingServer lifecycle management (provisioning, patching, decommissioning)Data center operations and server rackingOperating Systems & VirtualizationWindows Server (2016-2025)Linux (RHEL, Ubuntu, Rocky Linux)VMware vSphere/ESXivCenter HAMonitoring, Performance & ObservabilityZabbix, Prometheus, GrafanaEvent Viewer, Splunk, etc.Log aggregation and alertingCustom dashboard creation in GrafanaSystem telemetry and metric collectionRoot cause analysis (RCA)Performance tuning and optimization

Created: 2025-11-17