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Restaurant Manager

Ram Restaurants Inc, DBA Del Taco - Durham, NC

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Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.Position SummaryReporting to the Area Director, the General Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way.Essential Job FunctionsFully staff the store with quality peopleRecruiting, hiring, and retaining all restaurant employeesEnsuring the entire team is certified according to the current training process at all timesCreating a service oriented culturePromoting an environment of fun and teamworkEvaluating performance and recommending salary increasesRecommending, approving, and administering disciplinary action, suspension, and/or terminationDeveloping and growing team members and future managersDeliver the Brand to everyone the Del Taco Way by:Executing Del Taco standards and using our processes and systems 100% of the timeMaintaining the facility and customer areasMaintaining all equipment to operational and safety standardsDelivering only quality products to Del Taco standards every timeAdhering to cleaning schedules and standardsEnsuring employees are in proper uniformEnsuring a consistent service experienceEnsuring POP and signage is present and in the approved locationAchieve or exceed sales plan and build Customer Counts and Loyalty by:Identifying and communicating sales goals (daily, weekly, year over year)Ensuring the right people are in the right places according to projected / actual salesIncreasing customer count and check average, and maximizing capacity and customer valueIdentifying and executing Local Store Marketing opportunities to attract new customersStaying aware of local events; Understanding the store's current trade area and competitionExecuting speed (speed with a smile) and service standardsFlawlessly executing marketing promotions and campaignsAchieve or exceed profitability plan by:Maintaining staffing levels to actual salesComplying with labor lawsAccurately ordering and managing inventory to reduce waste and prevent theftEnsuring cash handling procedures and standards are in place and followedPerforming cash audits and addressing identified issuesExecuting safety and health standardsMinimizing R&M / Supplies and Services costs by managing service vendors efficientlyAchieving and communicating controllable cost targetsMay perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)KNOWLEDGE, SKILLS & EXPERIENCEHigh School diploma or equivalent3 - 5 years experience in QSR industry / full service conceptServSafe CertifiedFluent in English; Spanish is plusExcellent communication and interpersonal skills; great telephone mannerExcellent organizational skills; detail oriented; accurateExcellent analytical, problem solving, and math skillsAbility to work with minimal supervision, under pressureProven ability to lead and motivate a diverse team, and promote learning, development and career growthPHYSICAL REQUIREMENTS/ENVIRONMENT / WORKING CONDITIONSOffice and Restaurant environment. Extended periods of standing, sitting, typing and looking at a computer screen. May also require some reaching, bending, and lifting.Ability to drive/travel to restaurant locations within assigned area including some overnight travel.Valid Driver's License and Proof of Vehicle Insurance is required.LIMITATIONS AND DISCLAIMERThe above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Manager in compliance with Federal and State Laws.Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco.Continued employment remains on an “at-will” basis.Del Taco is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.PI0ee3b106ace0-30511-38174639

Created: 2025-11-17

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