Mitsubishi Service Advisor/Writer

Join to apply for theMitsubishi Service Advisor/Writerrole atAntwerpen Automotive GroupBase pay range:$34,000.00/yr - $80,000.00/yrOverview We are seeking an experienced, highly motivated, results-driven Service Advisor. The ideal candidate will be responsible for greeting our service customers, scheduling service while ensuring our customers professional service repair experience.Location Antwerpen Mitsubishi 9400 Liberty Road Randallstown, MD 21133ResponsibilitiesSummary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customersResponsible for scheduling service to be performedWorks with customer and technician to identify required maintenanceAdvises customers on necessary and recommended services and repairsComputes cost of replacement parts and labor to restore vehicle to condition specified by customerEnters itemized estimate on service order and explains estimate to customerSchedules appointments with customerMaintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required training and complies with company policies and proceduresRecords all hours worked accurately in company timekeeping systemFrequently interacts with customers, service manager and service technicians, and employees from various departments in the dealershipsQualificationsPrevious experience in automotive or customer service industriesWorking knowledge of the mechanical operations of vehiclesExcellent interpersonal, customer service, and organizational skillsValid Driver's LicenseIntermediate skills in Microsoft Office productsAbility to understand and follow instructionsAbility to communicate effectively with customers and company personnelAbility to read and comprehend instructions, correspondence, and memosAbility to add, subtract, multiply and divideAbility to apply common sense understanding to carry out instructionsBenefits401(k)Life InsuranceDental, Health, Vision InsurancePaid Time OffEmployment detailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Motor Vehicle Manufacturing#J-18808-Ljbffr

Created: 2025-11-17