Academic Advisor

The Academic Advisor plays a critical role within the advising team, providing comprehensive academic support, and guidance to students enrolled at Touro University's NYSCAS.Scheduling and Meeting Management:Utilize Bookings software to schedule all registration meetingsSchedule Bookings appointments from 9:30 am to 5:00 pmBook meetings as ½ hour sessions with a 15-minute bufferMaintain a minimum open calendar booking window of 45 daysSchedule at least 6 registration meetings per day, and 4 on Fridays or early dismissal daysCommunication:Use Touro email and Zoom phone numbers exclusively for student communicationRespond to phone messages and emails within 24 hours or the next business day, documenting responses via email or Zoom phone accountDocumentation and Reporting:Summarize meeting outcomes in TC1Report the disposition of Academic Alert forms to the Administrative Assistant and other relevant parties within 24 hours or the next business dayMaintain contact with all assigned students three times per semester regarding pending issuesDocument all student conversations in the Notes section of BookingsStudent Advising:Advise students on selecting and determining their academic goals and link these with their career aspirationsInform students about college policies, regulations, and requirements, including majors, minors, and concentrationsCounsel students on choosing their programs semester-by-semester in an orderly and sequential fashionAssist students in registering for courses and making program changesPerform graduation checks and inform students about graduation requirementsConsult with academic department chairs and staff on programming and scheduling mattersProvide assistance in filing appropriate forms and monitor students on academic probationCounsel and guide students with graduate and professional school admissions proceduresPrepare and submit appeals to the Committee on Academic StandingCompile lists of potential graduates each semesterWork with potential students to inform them about the college and help them decide if Touro is the appropriate college for them and which Touro program can best serve their needsStudent Support and Advocacy:Assist in the orientation of entering students and help them adjust to college lifeServe as a case manager for students, assisting with college as well as community and social servicesCounsel students with personal, family, and academic problems and provide support during stressful transitionsInform students about available services at Touro University and make referrals to other offices within the collegeAdvocate for student rights within the college environmentIdentify at-risk students and notify relevant partiesRefer students to appropriate agencies for additional supportAdditional Duties:Perform other duties as determined by the Deans and Directors, noting that some responsibilities may be school or site-specificEducation/ExperienceBachelor’s degree requiredProven experience working student recruitment or advising within an educational institution or proven customer service experience in a high pressure environment.Knowledge/Skills/AbilitiesProficiency in TC1, Tableau, Degree Works, and Bookings.Strong organizational and communication skills.Ability to maintain confidentiality and handle sensitive information.Excellent interpersonal skills and a commitment to student success.USD $68,006.00/Yr.USD $54,404.00/Yr.

Created: 2025-11-17