Customer Service Representative

Description We are looking for a dedicated Customer Service Representative to join our team in Cleburne, Texas. In this Contract to permanent position, you will play a key role in supporting inbound customer inquiries and assisting the sales team with administrative tasks to successfully manage the entire life-cycle of order fulfillment. This role requires strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: u2022 Manage and process customer orders, ensuring accuracy and timely handling. u2022 Address customer inquiries and complaints, coordinating with internal teams for resolution. u2022 Maintain organized and up-to-date customer files for efficient record-keeping. u2022 Process purchase orders and oversee the timely procurement of materials and supplies. u2022 Assist in creating new item specifications based on provided files and guidelines. u2022 Collaborate with accounting to process customer credits and ensure proper documentation. u2022 Track inventory levels in the warehouse, analyze usage trends, and ensure stock availability within agreed limits. u2022 Support sales representatives by generating additional sales opportunities and providing administrative assistance. u2022 Record and distribute changes to customer orders, ensuring effective communication. u2022 Adhere to company policies and procedures while performing assigned duties. Requirements u2022 High school diploma or equivalent education. u2022 Previous experience in a manufacturing environment is preferred. u2022 Proficiency in computer data entry and familiarity with production processes. u2022 Strong communication skills with the ability to interpret and create reports and correspondence. u2022 Solid mathematical abilities, including calculating rates, ratios, and percentages. u2022 Problem-solving skills to address a variety of situations with limited information. u2022 Knowledge of quality standards and practices, including QS. u2022 Ability to work in environments with exposure to mechanical parts, humidity, and airborne particles. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.

Created: 2025-11-17