Director, Sales Training & Enablement

At Qualtrics, we create software the worldu2019s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformu2014we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for conventionu2014but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. u200b When you join one of our teams, youu2019ll be part of a nimble group thatu2019s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You wonu2019t have to look to find growth opportunitiesu2014ready or not, theyu2019ll find you. From retail to government to healthcare, weu2019re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think thatu2019s work worth doing. u200b Global Head of Go-To-Market Enablement Why We Have This Role We need a strategic leader to design and scale a unified global enablement function that equips our sales, customer success, and partner teams to win. This person will define the enablement vision, build programs that translate product value into clear field outcomes, and partner with Sales, Product Marketing, GTM Operations, and regional leaders to ensure consistent global messaging with localized execution. Youu2019ll drive measurable improvements in productivity, win rates, and confidence across our go-to-market organization. How Youu2019ll Find Success + Think and act strategically while driving operational follow-through u2014 set a clear enablement roadmap and make it real through strong execution. + Build strong cross-functional partnerships and influence senior leaders to align enablement with business priorities. + Design role-based, outcomes-driven learning programs that accelerate capability (onboarding, certification, mastery). + Measure impact rigorously and iterate based on data u2014 translate learning metrics into revenue and productivity improvements. + Lead and scale a distributed global team, enabling regional leaders to localize programs effectively. + Communicate clearly and persuasively to drive adoption of new behaviors across distributed GTM teams. How Youu2019ll Grow + Own end-to-end GTM enablement strategy at scale u2014 sharpen enterprise leadership and cross-functional influence. + Deepen expertise in product-to-market positioning and launch readiness across global markets. + Expand operational rigor in program measurement and ROI modeling tied to revenue outcomes. + Grow people leadership skills managing and developing a globally distributed team. Things Youu2019ll Do + Define and execute a global enablement strategy and roadmap to increase sales productivity and revenue growth; partner with Sales, Product Marketing, and GTM Ops to align priorities and measure impact. + Build and scale sales skills and competency programs (foundational through advanced): prospecting, deal management, negotiation, executive engagement; create role-specific competency frameworks (AE, BDR, CSM, SE, Partner). + Establish enablement certification and mastery paths to ensure capability development and career progression across the field. + Lead product and value messaging enablement: collaborate with Product Marketing and Solution Strategy to create consistent, customer-centric value narratives and competitive positioning. + Drive launch readiness for new solutions with global consistency and local relevance u2014 own go-to-market training for releases. + Own program execution and measurement: onboarding, product training, continuous learning; define success metrics, analyze effectiveness, and optimize programs using data-driven insights. What Weu2019re Looking For On Your Resume + 10+ years of experience in Sales Enablement, GTM Operations, or related leadership roles in SaaS or enterprise software environments. + Experience designing role-based competency frameworks, certification programs, and scalable learning initiatives for global field teams. + Demonstrated success leading global, distributed teams and partnering with Sales, Product Marketing, and GTM leadership. + Strong understanding of sales methodologies, go-to-market motions, and adult learning principles with a bias for data-driven measurement. + Clear examples of driving product launch readiness and translating product value into field-ready messaging. + Bacheloru2019s degree required; advanced degree preferred. What You Should Know About This Team + Youu2019ll join a high-impact team that directly influences revenue outcomes and customer experience across global markets. + We work collaboratively across functions u2014 Product, Sales, Marketing, and GTM Ops are close partners. + The team values data-driven decision-making and continuous iteration to improve programs. + We prioritize career growth: hands-on ownership and visible outcomes create rapid development opportunities. + We care about consistent global standards while empowering regional leaders to localize effectively. Our Teamu2019s Favorite Perks and Benefits + Competitive global benefits and compensation, and resources for learning and development. + Hybrid-first model: 2 global on-site days + 1 org-based day (3 days in office), with flexible options and up to 2 weeks work-from-other-location per year. + Access to industry-leading AI and customer experience data to inform enablement and messaging. + Active ERGs (MosaiQ, Q Pride, Q&Able, QSalute, WLD, Green Team) and a culture that values transparency, teamwork, and growth. + Global offices and opportunities to work with diverse teams across regions. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. _Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._ _u200bu200bu200bu200bu200bu200bu200bApplicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act (, Equal Opportunity Employment (, Employee Polygraph Protection Act ( _Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._ _Not finding a role thatu2019s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._ _For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits (. Washington State Annual Pay Transparency Range $218,000u2014$305,000 USD

Created: 2025-11-17