AWH Client Relations Manager

Client Relations Manager u2013 Front Desk + Patient Growth Location: Biltmore in Phoenix, AZu00a0 Job Type: Full-Time, On-Site Pay: $55,000 u2013 $67,000 per year Schedule: Mondayu2013Friday (standard business hours; occasional evening/weekend events u2014 1 small event per month and 1 larger event per quarter) Benefits: Full and comprehensive benefits package Be Part of a Leading Womenu2019s Wellness & Hormone Health Clinic Ageless Womenu2019s Health is the sister company of Ageless Menu2019s Health, one of the nationu2019s leading providers of Testosterone Replacement Therapy (TRT). We bring the same proven care model to women, with a focus on Hormone Replacement Therapy (HRT) and modern wellness solutions that support women through every stage of life. Rather than a traditional primary care clinic, we focus on helping women feel their best through hormone replacement therapy, IV nutrient therapy, vitamin injections (like B12 + immunity boosters), and essential services such as birth control management, pap smears, and routine wellness screenings. Weu2019re redefining proactive, personalized care u2014 and weu2019re looking for someone who wants to grow with us. Weu2019re hiring a Client Relations Manager for our Biltmore clinic location in Phoenix, AZu00a0and looking for an energetic, patient-focused professional who thrives at the front desk and is passionate about both service and wellness.u00a0 What Youu2019ll Do: As the first point of contact in the clinic, youu2019ll be responsible for: Front Desk & Patient Coordination + Greet and check in patients by name with warmth and professionalism + Manage appointment scheduling, check-out, and payment collection + Assist with insurance verification and documentation + Follow up on unpaid balances and billing questions Client Relationship & Retention + Build strong relationships with patients to support return visits + Conduct follow-ups to keep patients engaged in their wellness plans + Maintain a high level of customer service and care Sales & Community Outreach + Respond to new patient leads from phone, web forms, and email + Schedule consultations and convert leads into appointments + Recommend additional services that align with patient goals, such as HRT, IV therapy, or vitamin boosters + Attend local events (e.g., womenu2019s wellness expos, boutique gyms, networking events) to promote clinic services and drive new patient interest What Weu2019re Looking For: Must-Have Skills + Excellent communication and people skills + Experience in customer service, sales, or front-desk coordination + Strong organization and attention to detail + Comfortable discussing payments and insurance with professionalism Bonus if You Have + Experience in a wellness, med spa, or healthcare clinic + Community outreach or event experience + A personal interest in womenu2019s health, wellness, or hormone therapy Why Youu2019ll Love Working Here: + Pay: $55,000u2013$67,000 per year + Full-time, Mondayu2013Friday schedule (standard business hours; occasional evening/weekend events u2014 1 small event per month and 1 larger event per quarter) + Full benefits package: Medical, dental, and vision insurance + Free select clinic services + Paid time off + holidays + Be part of a mission-driven, fast-growing wellness company + Work in a positive, supportive, and energetic environment Help Women Feel Their Best u2014 Inside and Out If you love connecting with people, have a passion for wellness, and want to be part of a company thatu2019s transforming womenu2019s health, apply now to join Ageless Womenu2019s Health u2014 where hormone balance, wellness support, and patient connection come together to create real change. You can learn more about us by visiting our website Ageless Womenu2019s Health here (. You can also learn more about our larger sister company, Ageless Menu2019s Health here (. #INDCRM u00a0Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Hormone Replacement Therapy (HRT), Womenu2019s Health Clinic, Wellness Center, IV Therapy, Vitamin Injections, Medical Weight Loss, Health and Wellness Sales, Customer Service, Patient Retention, Clinic Operations, Hormone Therapy for Women, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Aesthetic Clinic, Healthcare Administration, Patient Services, Client Engagement, Community Outreach, Event Marketing, Healthcare Front Desk, Wellness Sales, Medical Assistant (non-clinical), Healthcare Customer Service. Powered by JazzHR

Created: 2025-11-17