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Field Operations Support Assistant (part-time)

SCI Shared Resources, LLC - Dallas, TX

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Job Description

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES + Prepares death certificates, prayer cards and related documents + Completes required permits and or certificates + Prepares and processes Veteranu2019s Paperwork + Prepares marker monument placement paperwork + Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules + Prepares and distributes daily schedules, reports, and documents + Receives and processes payments and contracts + Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers + Orders office supplies + Oversees the processing of installation orders to grounds and maintenance departments + Processes accounts payable transactions + Assists with the preparation of obituaries + Assists Location Management, Sales, Family Service Counselors and payroll as needed + Acts as backup to Receptionist + Greets family members and friends + Communicates client familyu2019s needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet and in person + Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education + High School or equivalent Experience + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality Postal Code: 75232 Category (Portal Searching): Administration and Clerical Job Location: US-TX - Dallas Job Profile ID: F00216 Time Type: Part time Location Name: Laurel Land Mem Park - Laurel Land Funeral Home

Created: 2025-11-17

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