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Field Technician and Safety Trainer

SPECTRUM - Madison, WI

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Job Description

JOB REQUIREMENTS: This role requires the ability to work lawfully in theU.S. without employment-based immigration sponsorship, now or in thefuture. JOB SUMMARY Delivers learning curriculums and programs thatinclude new hire and skill enhancement training. This training includes,but is not limited to, technical and safety training, systems, data, andoperational training, new product or service launch information, sales,soft skills and functional training. MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhancethe customer experience. Facilitates learning through a variety ofdelivery methods to develop participants' skill sets. This includes,Classroom Instruction, Team Meeting Trainings, Conference Calls, NetMeeting Trainings, Train the Trainer sessions, On-line Learning, Hand-onLabs and Peer to Peer Coaching. Supervises employees during training.This includes, role modeling the core competences, skills and behaviorsof a company leader, tracking attendance, addressing inappropriatebehavior and documenting performance, both strengths and developmentneeds. Performs all administrative duties associated with conductingtraining. This includes, conducting all pre-training prep work,administering learning schedules and calendars, maintaining participantrecords (e.g., test scores, evaluations and attendance), performing allrequired Sum Total prerequisite requirements and post-training dutiesand ensuring learning is evaluated with post-training surveys. Exhibitsa commitment to Continuous Learning. This includes, pursuing developmentactivities and opportunities to obtain additional expertise andstrengthen core skills, building and improving job-related knowledge andleadership skills; seeking feedback from others and maintaining focus tocontinue the learning cycle. Perform other duties as requested bysupervisor. REQUIRED QUALIFICATIONS Education Associates Degree orequivalent combination of training and/or work experience Related WorkExperience One year prior presentation or training delivery experiencein a formal or informal setting Three Years Experience or equivalent inthe functional area and or business unit. I.e. Call Center, FieldOperations, Customer Service, Dispatch, Billing Certifications AndLicenses Jones/NCTI Certified Master Technician or Master Technician,Customer Premises or SCTE Broadband Premise Specialist WORKINGCONDITIONS Lifting and transporting training equipment and setting upclassrooms On feet up to eight (8) hours/day in training Meets samephysical requirements as target audience Exposure to moderate noiselevels Must be able to travel out of town as required HTR367 2025-599062025 Here, our employees don't just have jobs, they're buildingcareers. That's why we offer a comprehensive pay and benefits packagethat rewards employees for their... For full info follow applicationlink. EOE, including disability/vets APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/FCE291DD57F249C0

Created: 2025-11-17

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