Coordinator, Dispute Resolution

Coordinator, Dispute Resolution at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Coordinator, Dispute Resolution Posting Begin Date: 2025/10/30 Posting End Date: 2025/11/30 Category: Education Sub Category: K-12 Work Type: Full Time Location: Boise, ID, United States Minimum Salary: 30.29 Maximum Salary: 45.38 Pay Rate Type: Hourly Description Idaho Department of Education This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission. Please note: Applications will be accepted through 4:59 PM MST on the posting end date. The Idaho Department of Education (Department) is dedicated to serving and providing common-sense leadership, support, and resources to educators across the state. The knowledge, skills, and experience of the Department’s employees are among our most valued and important assets. Employment with the Department provides a rewarding career that positively affects the lives of children in Idaho. To learn more, please visit our website atThe Special Education Dispute Resolution Coordinator works with the SDE Special Education department as a collegiate team member to: develop, implement and manage initiatives of the SDE and Special Education department; provide information, technical assistance, training and guidance to constituents; provide guidance with respect to state and federal laws; compile and disseminate current research-based practices; represent the SDE on a variety of commissions, task forces, committees and study groups; and prepare necessary materials, reports, and documents. This posting has been extended through November 30, 2025. RESPONSIBILITIES: Consult and coordinate with the Special Education Director in the management of the dispute resolution system. Oversee and direct dispute resolution activities for the Dispute Resolution Program Specialist and provide input into the evaluation materials. Act as a primary point of contact for individuals seeking information regarding the dispute resolution system and respond to inquiries regarding IDEA implementation from parents, school districts and community members. Maintain a list of qualified contractors for SDE dispute resolution processes including facilitation, mediation, complaint investigation and due process hearings. Promote and coordinate the development of an effective dispute resolution team of contractors. Coordinate training opportunities for SDE facilitators, mediators, complaint investigators and hearing officers (yearly training for each is required). Ensure the timely investigation of all state administrative complaints and written reports, and oversee timely completion of corrective actions for districts found out of compliance. Monitor and ensure the timely completion of IDEA due process hearings, including LEA resolution sessions, within legally mandated timeframes. Manage and promote the statewide mediation system to provide effective and non-adversarial resolution of disputes. Manage and promote a statewide IEP facilitation system to provide effective facilitation during IEP meetings, resolution sessions, or other IDEA related meetings. Manage required dispute data collection systems, and prepare required state and federal accountability reports within required timeframes. Participate in the general supervision of IDEA including, the compliance of special education programs in Idaho school districts. Manage documentation and maintain secure files upholding FERPA requirements. Participate in the development of Idaho special education policies and procedures, including the Idaho Special Education Manual. Direct statewide dispute resolution program planning, development, and implementation. Attend state, regional, and district special education meetings and participate in webinars as requested and appropriate. Develop and improve dispute resolution forms and materials. Format any public documents for ADA accessibility per SDE policies and procedures. Update SDE/SPED Dispute Resolution website as needed. Review legal updates for IDEA and share relevant information and best practices with contractors and districts as appropriate. Offer local and national training opportunities and distribute materials to dispute resolution contractors. Network with national counterparts through CADRE listserv and conferences. Develop presentations for local and national initiatives related to Dispute Resolution. Develop trainings and materials on dispute resolution and communication issues for districts and parent groups. Oversee the management of contractor needs including circulation of contracts, travel arrangements, submission of necessary documentation, etc. Oversee updates required in dispute data collection systems. Assist in organizing groups, task forces, or advisory committees as needed. Attend staff meetings. Provide support to State Special Education Director as needed. MINIMUM QUALIFICATIONS: Bachelor’s degree in education or special education from an accredited college or university. Three years’ experience in the field of special education, or closely related field, in a position with direct experience managing complaints and due process procedures, mediation, program evaluation, compliance monitoring, in-service training, and provision of technical assistance. Knowledge of the theory and practice of public education, including understanding of systemic planning. Knowledge of due process procedures under IDEA. General knowledge of the characteristics, diagnosis and methods of special education of exceptional children ages 3-21, is needed. Ability to communicate well orally and in writing with a variety of constituent groups. Exceptional editing skills are required. Possess interpersonal skills and abilities to work effectively as a member of a team, promote team goals, and maintain a team climate. Proficiency in MS Office products and Adobe. DESIRED QUALIFICATIONS: (extra consideration will be given) Master’s Degree is preferred; additional consideration will be given for advanced degrees/experience in law and due process procedures. Additional consideration will be given for experience in due process and legal procedures, as a supervisor or director of special education, school administration or similar positions. PHYSICAL REQUIREMENTS: (with or without reasonable accommodation) This position requires the ability to perform the following physical and job-related tasks: Operate standard office equipment such as a computer, telephone, copier, and scanner. Perform general administrative duties including typing, filing, answering phones, processing paperwork, and assembling office materials. Read, review, and process both printed and digital documents. Navigate websites and online systems; identify and respond to safety concerns; greet and assist visitors. Maintain focus and attention to detail for extended periods. Understand, communicate, and follow through on program support tasks and responsibilities. Approximately 90% of time is spent sitting at a desk or workstation, up to 4 hours at a time. Approximately 10% of time is spent standing, walking, bending, or kneeling. Occasionally lift items, typically weighing under 5 lbs., and occasionally up to 20 lbs. TRAVEL REQUIRED: This position requires approximately 30% travel time for in-state contractor support, technical assistance, program monitoring, and training, and out-of-state professional development or meetings. BENEFITS: The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PER To view full details and how to apply, please login or create a Job Seeker account

Created: 2025-11-19