Manager Information Technology Services 1 - 9441

NY HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 1 - 9441 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Schenectady Street Address 500A Balltown Road, Bldg 3, FL 3 City Schenectady State NY Zip Code 12304 Duties Description Under the direction of the Director for Technology, SG-31, the Manager of Information Technology, SG-27, will be assigned to supervise ITS staff and the associated technologies in 4 OPWDD Districts covering 24 counties. The incumbent will be responsible for overseeing all aspects of support, technology initiatives and ITS needs for OPWDD in these areas. The incumbent will also be responsible for leading, supervising, mentoring, and coordinating staff who need to provide technical expertise and guidance in all areas of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous software, and general software updates.Specific duties will include, but not be limited to, the following:u2022 Manage 30+ staff located across the various 4 DDSO locations including performance programs, evaluations, recruitment and hiring activities. u2022 Based in Schenectady, with regular travel to all central and Eastern NY regional offices. 25% travel. u2022 In cooperation with peers in other regions, develop a plan for consolidating regional application systems or similar type technologies or workflows.u2022 Manage staff responsibilities for ongoing IT initiatives and Customer Needs. u2022 Develop and maintain formal project schedulesu2022 Responsible for project status reporting u2022 Manage development of systems for use in field operations, coordinating with peers in other regions and supervising your staff as part of a larger teamu2022 Coordinate with ITS staff responsible for delivering desktop support to customers in facilities where you may also have development staff located.u2022 Manage and maintain the ITSM open tickets for the various DDSOu2019s and regionsu2022 Ensure Tickets are addressed and closed within a acceptable time frame.u2022 Identify training and staff development needs and options for meeting the same.u2022 Coordinate with managers across the cluster to ensure development standards are known, understood, and being followed. u2022 Develop and maintain documentation pertaining to operating procedures for new technologies Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 1, SG27/M2, OR in a position at the SG25 or M1 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Offu2022 Thirteen (13) paid holidays annuallyu2022 Up to Thirteen (13) days of paid vacation leave annuallyu2022 Up to Five (5) days of paid personal leave annuallyu2022 Up to Thirteen (13) days of paid sick leave annually for PEF.u2022 Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefitsu2022 Eligible employees and dependents can pick from a variety of affordable health insurance programsu2022 Family dental and vision benefits at no additional costAdditional Benefitsu2022 New York State Employeesu2019 Retirement System (ERS) Membershipu2022 NYS Deferred Compensationu2022 Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bondsu2022 Public Service Loan Forgiveness (PSLF)u2022 And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. Some positions may require additional credentials or a background check to verify your identity. Name ITS Human Resources Telephone 518-473-0398 Fax 518-402-4924 Email Address Address Street Empire State Plaza Swan Street Building, Core 4, Floor 1 City Albany State NY Zip Code 12220 Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Created: 2025-11-20