Services Internship, CX Designer (Summer 2026)

POSITION SUMMARY We are seeking a dynamic motivated individual to join our Service team as a Services Intern. Services Internship, CX Designer. This internship offers hands-on experience in various aspects of service delivery and customer support within our organization. The ideal candidate is customer-focused, adaptable, and possesses strong communication and problem-solving skills. RESPONSIBILITIES Assist in providing frontline customer support through various channels. Address customer inquiries, troubleshoot issues, and escalate complex cases as needed Support service delivery processes including scheduling appointments, coordinating resources, and ensuring timely completion of service requests Assist in maintaining accurate records and documentation related to service activities, including service request, customer interactions, and service delivery metrics Participate in quality assurance activities to ensure service delivery meets established standards and customer expectations. Learn about our products and services to provide effective support and assistance to customers. QUALIFICATIONS Must be pursing a degree in Business Administration, Customer Service, or a related field. Excellent written and verbal communication skills Demonstrated work ethic and detail-orientation Strong analytical and critical thinking skills Ability and willingness to learn in a fast-paced environment and produce high-quality work Collaboration and teamwork PHYSICAL & ENVIRONMENTAL DEMANDS No special Physical Requirements TRAVEL REQUIRED None The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Created: 2025-11-21